James Jimmy Blanton

Projects:

• *UKG Dimensions- Operations, Leader Trainings, Testing, and Managing People Leaders.
• **CCCI & CPCC Apprenticeship, Career Pathways in Manufacturing/Warehouse/Equipment Services Reconditioning Techs/ Diesel Mechanic with Red Classic Transportation.
• ***$$$ Expansion Project Regional Operation Center- Monroe, expanding operations for remanufacturing services in all vending operations, future growth with ERS Company (https://www.erscompany.com/ )

Objectives:

• Develop a highly skilled team that will perform the highest quality of leadership, management, training, and customer service possible.
• Responsible for oversight of the delivery and accountability of all assets and parts assigned to the Regional Operation Center.
• Work with Coca-Cola Consolidated departments as well as Coca-Cola North America to enhance customer service while reducing costs.
• Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction.
• Proactively identified and solved complex problems impacting operations management and business direction.
• Ultimately this position's mission is to serve and support our sales market units, grow profitably, and execute efficiencies, reduce cost, develop our teams and work with our internal and external partners while providing a quality of service that exceeds customer expectations.

• As an Equipment Services Manager I am responsible for managing the equipment delivery teams, the fountain installers and equipment prep finishers as well as our schedulers.
• Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
• Responsible for leading, developing, and mentoring a team to achieve high performance with key business indicators.
• In addition, worked cross functionally with our CCNA partners to achieve success in business needs and customer relations while supporting our local market units.

• As a Full-Service Supervisor, responsible for managing the full-service drink delivery team for Mobile, AL, and Ocean Springs, MS
• Lead the team to maximize delivery efficiency to all customer accounts while at the same time providing excellent customer service and achieving high performance with key business indicators.
• Provided outstanding Customer service to new and long-standing customers by attending closely to concerns and developing solutions

• Educate and excite customers about our leading portfolio of beverages
• Consultative selling - analyze and understand our customer needs and trends to help them grow their profitability and our own resulting success by using our proprietary data to match and leverage brands with the specific account consumer demographics as well as selling incremental displays, equipment placements and promotional programs