James B. McKendree, Jr
Hilliard,FL
Summary
Hands-on service leader with progressive experience in fleet maintenance, troubleshooting, and shop operations. Managed shop and parts functions, coordinated technician schedules, supported repairs, and built repair estimates while helping improve customer response times and keeping equipment service work organized.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Lead Service Tech/Shop Foreman
Synergy Rents
Jacksonville, FL
06.2019 - Current
- Executed routine equipment maintenance and facilitated timely repairs to ensure operational reliability.
- Troubleshot equipment issues to determine root causes of malfunctions.
- Developed repair estimates detailing labor costs and materials to provide accurate budgeting for clients.
- Documented service histories, inspection forms, and maintenance logs for rental fleet to maintain compliance and track performance.
Branch/Service Operations Manager
Trekker Tractor
Jacksonville, FL
09.2017 - 06.2019
- Oversaw shop and parts departments, ensuring smooth operations and resource allocation.
- Scheduled and planned out both shop and road technician's workloads.
- Collaborated with parts department and technicians to enhance customer response times.
- Aided technicians with necessary resources and information in any area of need they may have.
- Utilized E Service Computer program for all operations in both depts.
- Prepared and delivered project quotes to current and prospective customers, facilitating informed decision-making.
- Built and maintained positive customer relationships.
Service Truck Technician
Trekker Tractor
Jacksonville, FL
09.2016 - 09.2017
- Diagnosed and maintained fleet equipment for Trekker, including mini excavators to 400 class excavators, compact loaders to 800 class loaders, and Terex off-road articulated dumps.
- Inspected Trekker Tractor truck systems for safety and mechanical issues.
- Diagnosed engine, brake, electrical, and hydraulic problems on heavy trucks.
- Performed preventive maintenance on fleet trucks and trailers.
Service Truck Technician
Bobcat
Jacksonville, FL
10.2015 - 09.2016
- Diagnosed and maintained fleet of Bobcat compact loaders, mini excavators, Doosan loaders, and articulated off-road dumps for Bobcat of Jacksonville.
- Diagnosed diesel engine, brake, and electrical issues for Trekker Tractor service customers.
- Performed preventive maintenance on trucks, trailers, and heavy equipment.
- Inspected vehicles for DOT compliance and safety readiness.
Fleet Technician
Alachua County Fleet Maintenance
Gainesville, FL
03.2013 - 10.2015
- Serviced and maintained Road & Bridge light vehicles, heavy trucks, and construction equipment; performed PM services and diagnosed and repaired electrical, hydraulic, gasoline, and diesel engines to ensure operational readiness.
Service Truck Mechanic
Neff Rental
Jacksonville, FL
12.2010 - 03.2013
- Mechanic on heavy equipment, troubleshoot hydraulic systems, electrical components and diesel engines. Managed the ordering of parts and researched hydraulic and electrical schematics.
Heavy Truck Mechanic
Southland Waste
Jacksonville, FL
06.2008 - 12.2010
- Performed maintenance and repair on fleet of over forty garbage trucks, specializing in electrical circuits, hydraulic systems, and air brake systems to ensure operational reliability.
Education
High School/GED -
Callahan, FL01-2001
Certification
Class A CDL with no Tractor/Trailer Restriction and Hazmat and Tanker Endorsement, A4 Suspension & Steering Certification, A5 Brakes Certification, A6 Electrical Systems Certification, A7 Heating & Air Certification, T2 Diesel Engines Certification, T3 Drive Train Certification, T4 Brakes Certification, T5 Suspension & Steering Certification, T6 Electrical Certification, Completed all CASE Equipment Classes, Brake Chamber and Airbrake Certification, Basic Electrical Certification, Hyundai Loader Course, Scania Tler 4 Class, Case Equipment training classes, Kobelco Equipment Training Certification, John Deere Certificates In Engines, Electrical and Hydraulic Systems, Online 115 hrs of
Timeline
Lead Service Tech/Shop Foreman
Synergy Rents
06.2019 - Current
Branch/Service Operations Manager
Trekker Tractor
09.2017 - 06.2019
Service Truck Technician
Trekker Tractor
09.2016 - 09.2017
Service Truck Technician
Bobcat
10.2015 - 09.2016
Fleet Technician
Alachua County Fleet Maintenance
03.2013 - 10.2015
Service Truck Mechanic
Neff Rental
12.2010 - 03.2013
Heavy Truck Mechanic
Southland Waste
06.2008 - 12.2010