Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Guitarist
Additional Information
Timeline
Generic

JAMES BOHANAN

Wichita Falls,US

Summary

Systematic Logistics Coordinator brings comprehensive knowledge of freight forwarding and customs clearance, including preparing documentation and regulatory compliance. Skilled in organizing and executing international and domestic shipments to support timely delivery. Expert in resolving complex logistic issues and developing strategies to improve cost-effectiveness. Experienced customer service professional bringing Eight years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues. Knowledgeable about D.O.T. regulations and standards. Well-qualified Logistics/Driver proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation. Observant Dispatcher with proven ability to coordinate and manage transportation of goods and materials. Skilled in inventory management, route optimization and supply chain management. Demonstrated success in developing strategies to reduce transportation costs and improve organizational efficiency. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Postal Worker position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

41
41
years of professional experience
1
1
Certification

Work History

Logistics Coordinator

Heartriver Logistics
11.2021 - 11.2022
  • Created reports to provide insights into logistics operations and performance.
  • Registered vendors and customers on database to maintain updated roster.
  • Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations.
  • Managed inventory levels to verify availability of stock for customer orders.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Coordinated shipments and tracked progress to facilitate timely delivery.
  • Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
  • Studied data to identify trends and patterns in transportation activity.
  • Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
  • Developed and implemented strategies to reduce costs and improve quality of service.
  • Generated documentation and information required for customer shipments.
  • Built and established relationships with staff and vendors.
  • Updated and maintained databases to track shipments and inventory.
  • Conducted investigations to resolve issues related to logistics and cargo movements.
  • Tracked orders and notified customers of status or potential delays.
  • Liaised with internal and external stakeholders to facilitate smooth operations.
  • Devised routing plans and schedules to facilitate safe and timely delivery of goods.
  • Monitored performance of logistics operations to identify areas for improvement.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.

Night Dispatcher

Basic Energy Services, Knox City, Texas & Jacksboro, Texas
06.2019 - 11.2021
  • Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
  • Minimized cost of operations by optimizing routes for drivers to align with budget.
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Generated reports to track deliveries and maintain proper records and documentation.
  • Utilized customer feedback to improve customer service.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Provided customers with information on products and services.
  • Developed and implemented customer service policies and procedures.
  • Scheduled and organized delivery routes.
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Sent out drivers to assist hourly callers based on locations, needs and worker availability.
  • Managed customer accounts and invoicing.
  • Communicated with customers to provide delivery updates and resolution.
  • Received new orders, prepared documentation, and assigned personnel.
  • Monitored flow of paperwork and directed information to appropriate departments.
  • Scheduled deliveries and pickups according to customer needs.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Tracked and monitored vehicle performance and maintenance.
  • Monitored and tracked dispatch communication systems.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
  • Processed invoices and payments for dispatched orders to provide proof of transaction.
  • Assisted in resolving customer complaints and grievances.
  • Answered phone calls and responded to customer emails.
  • Utilized dispatch software to enter customer orders, deliveries and receipts.
  • Analyzed customer feedback and provided solutions to improve customer service.
  • Preserved accurate records of dispatched orders, deliveries and receipts.
  • Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.

Safety Officer/Relief Dispatcher/Relief Supervisor

C&J Energy Services
01.2014 - 06.2019
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Maintained meticulous employee records to accurately track attendance and productivity.
  • Generated reports to track deliveries and maintain proper records and documentation.
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Evaluated and adjusted over routes based on daily needs, available workers, traffic hazards, and weather conditions.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Processed invoices and payments for dispatched orders to provide proof of transaction.
  • Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
  • Minimized cost of operations by optimizing routes for drivers to align with budget.
  • Analyzed customer feedback and provided solutions to improve customer service.
  • Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Sent out drivers to assist hourly callers based on locations, needs and worker availability.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
  • Supervised team of 10-12 employees and provided training focused on maximizing overall performance.
  • Directed dispatching, routing, and tracking of 10-12 fleet vehicles.
  • Modernized communications systems to improve productivity, reliability and efficiency.
  • Closely monitored dispatch board to triage and prioritize over Multipliable daily calls.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.

Truck Driver

Nabors Completion And Production Services
02.2010 - 01.2014
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Maximized load safety by balancing, securing, and weighing products.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Operated with safety and skill to avoid accidents and delays.
  • Monitored and managed fuel consumption and expenses for management reporting.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
  • Inspected load security and checked for damages.
  • Completed routine maintenance on truck to keep in working order.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
  • Completed preventive maintenance checks and basic repairs to vehicles.

Truck Driver

Frank Bartel Transportaion
09.2004 - 02.2010
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Verified contents of inventory loads against Bills of Lading.
  • Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Maximized load safety by balancing, securing, and weighing products.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Operated with safety and skill to avoid accidents and delays.
  • Monitored and managed fuel consumption and expenses for management reporting.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
  • Inspected load security and checked for damages.
  • Completed routine maintenance on truck to keep in working order.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
  • Completed preventive maintenance checks and basic repairs to vehicles.

Newspaper Delivery Person

Dallas Morning News
01.2000 - 09.2004
  • Made unscheduled route changes to avoid delays using extensive knowledge of delivery area.
  • Organized and mapped efficient delivery routes to boost daily delivery numbers.
  • Completed punctual early morning loading and unloading of newspapers at distribution center.
  • Maintained detailed delivery and pickup records for accurate accounting of newspapers delivered, collected and returned.
  • Planned daily rounds and determined most efficient way to distribute newspapers.
  • Loaded and unloaded vehicles at distribution center, lifting heavy loads.
  • Drove safely and legally for professional, responsible delivery services.
  • Advised customers on changes to delivery, cancellation and subscription policies.
  • Resolved delivery complaints and escalated complex issues to management.
  • Picked up newspapers from main facility and loaded into vehicle in preparation for deliveries.
  • Delivered newspapers and flyers to about 400-500 homes daily.
  • Lifted heavy loads and packed delivery vehicle making newspapers easily accessible at each stop.
  • Collected payments from customers for subscriptions and delivery fees.
  • Collaborated with team members to improve paper sorting and delivery speed.Delivered papers to customers on daily basis.
  • Loaded and unloaded newspaper bundles at distribution center.
  • Maintained up-to-date records of delivery routes and customer information.
  • Performed regular maintenance of personal vehicle to avoid delivery interruptions and delays
  • Assembled and bagged newspapers prior to delivery.
  • Stocked newspaper boxes at assigned locations.
  • Provided dependable delivery to designated delivery locations and accommodated special delivery requests.
  • Followed state and city driving regulations to maximize safety during delivery routes.
  • Provided excellent customer service to subscribers and businesses.
  • Collected and recorded payments from delivery customers and sent checks to accounts receivable for processing.
  • Distributed papers in various weather conditions during early morning.
  • Made efficient and safe deliveries with minimal supervision.
  • Updated customers on schedule and delivery changes during holidays.
  • Secured papers on delivery vehicles to limit losses and damages.

Truck Driver

Monterey Mills
02.1993 - 12.1999
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Removed and unloaded packages from trucks for customer deliveries, using extreme care to avoid damage to goods.
  • Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Verified contents of inventory loads against Bills of Lading.
  • Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Maximized load safety by balancing, securing, and weighing products.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Operated with safety and skill to avoid accidents and delays.
  • Monitored and managed fuel consumption and expenses for management reporting.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
  • Inspected load security and checked for damages.
  • Completed routine maintenance on truck to keep in working order.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Inspected truck for defects and safe operating condition before, during and after trips.

Soldier

US Army
05.1982 - 05.1986
  • Navigated terrain in hostile and non-hostile conditions, achieving positive outcomes.
  • Operated and maintained armored vehicles.
  • Responded to reports of irregular activities and notified dispatcher for required emergency units.
  • Delivered prompt first aid and medical care to injured personnel, optimizing outcomes.
  • Dealt with inter-company conflicts to remove obstacles to troop readiness.
  • Worked weekends and long hours in deployed locations to complete Multiple taskings.
  • Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
  • Secured and protected military property, assets, and personnel.
  • Relayed crucial information and coordinated operations using radio communications equipment.
  • Served in on-call capacity for last-minute or late-night taskings from leadership.
  • Managed weapon handling, delivery and shipping systems.
  • Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
  • Responded calmly and professionally to chemical, biological and nuclear threats.
  • Trained in small arms, anti-armor and indirect fire weapons.
  • Upheld code of conduct and maintained professionalism in stressful situations.
  • Maintained required level of proficiency in use of firearms.
  • Gave individual evaluations based on fitness and combat readiness.
  • Assembled, disassembled and maintained various weapons for operational readiness.
  • Completed NCO program upon receipt of Rank E-4 as part of leadership development.
  • Upheld Army dress and appearance regulations for professional appearance.
  • Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
  • Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
  • Coached and mentored new recruits for motivated, high-performing teams.

Education

No Degree - Truck Driving

US Army
WSMR NM
12.1982

No Degree - Cooking For US Army

Ft Lee Cook School
Ft Lee VA.
08.1982

GED -

Apple Valley High School
Apple Valley, CA
05.1980

Skills

  • Brand Loyalty
  • Document Generation
  • Vendor Liaising
  • Workload Delegation
  • Fleet Dispatching
  • Critical Thinking
  • Transportation and Logistics Coordination
  • Company Procedure Adherence
  • Spreadsheet Tracking
  • Punctual and Dependable
  • Verbal and Written Communication
  • Motivational Leadership
  • Material Handling
  • Project Assignments
  • Recording Violations
  • Shipping Documentation
  • Logistics Understanding
  • Coaching and Mentoring
  • Load Planning Support
  • Cost Control
  • Efficiency Improvement
  • Delivery Tickets
  • Stress Management
  • Shipping Procedures
  • Shipment Coordination
  • Customer Service
  • Training and Leadership
  • Warehouse and Transportation Operations
  • Performance Management
  • Trucking Dispatching
  • Desktop and Laptop Computers
  • Serve Customers
  • Geography Knowledge
  • Safety Monitoring and Management
  • Materials Coordination
  • Shipment Monitoring
  • Manage Vendors
  • Shipment Routing
  • Administrative Management
  • Site Visits
  • Telephone Management
  • Word Processing
  • Communications

Accomplishments

    I was an ( SGE) Special Government Employee for the Osha VPP Star site For Nabors Energy and C&J Energy in 2014 - 2019 went to school to become an SGE and to have the opportunity to help other companies to achieve Star Sight and VPP ( Voluntary Protection Program).

    Went to Truck driving School while serving in the Army and Achieved Special Chauffeurs License now CDL-A in 1982.

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved Certificate by completing SGE with accuracy and efficiency.
  • Achieved VPP Star Site through effectively helping with OSHA VPP
  • Supervised team of Six staff members.

Certification


  • CDL-Class A License - 1982 To Present.

Guitarist

I play lead guitar of various different genera's primarily Blues Guitar. and Classic Rock .

Additional Information

I'm 61 years old , very dependable , married have a Step-daughter with mild Cerable Palsy, attend Church and do as much work for the lord as possible. My wife and Daughter are Hospice Volunteers and i help as needed. I have worked with word ,Shipx, Samsara and FX programs. I am willing to learn anything that is needed in the industry and able to work well with others.



References:

Rich Sharar General Manager

(361) 449-7169


Shane Smith, Logistics Manager

(210) 461-2374


Clifford Underhill, Truck Driver

(940) 210- 1186

Timeline

Logistics Coordinator

Heartriver Logistics
11.2021 - 11.2022

Night Dispatcher

Basic Energy Services, Knox City, Texas & Jacksboro, Texas
06.2019 - 11.2021

Safety Officer/Relief Dispatcher/Relief Supervisor

C&J Energy Services
01.2014 - 06.2019

Truck Driver

Nabors Completion And Production Services
02.2010 - 01.2014

Truck Driver

Frank Bartel Transportaion
09.2004 - 02.2010

Newspaper Delivery Person

Dallas Morning News
01.2000 - 09.2004

Truck Driver

Monterey Mills
02.1993 - 12.1999

Soldier

US Army
05.1982 - 05.1986

No Degree - Truck Driving

US Army

No Degree - Cooking For US Army

Ft Lee Cook School

GED -

Apple Valley High School

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JAMES BOHANAN