Summary
Overview
Work History
Education
Skills
Certification
Timeline
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James Bond

PLANO,TX

Summary

Detail-oriented and results-driven SAP Hybris/eCommerce Analyst with 2 years of hands-on experience in analyzing and implementing Commerce Implementations. Also, strong experience working as a Salesforce Marketing Cloud Analyst driving the marketing journey. Proven ability to bridge the gap between business requirements and technical solutions, with strong knowledge of product catalog management, customer experience optimization, and backend integration.

Overview

10
10
years of professional experience
1
1
Certification

Work History

SAP Hybris Analyst

Jafra Cosmetics
04.2021 - Current
  • - Collaborated with clients and internal stakeholders to gather, analyze, and document business and functional requirements for SAP Hybris implementations
  • - Worked closely with developers and architects to ensure the seamless integration of Hybris with SAP ERP and third-party platforms
  • - Maintained and configured product catalogs, categories, attributes, and pricing structures in Hybris Backoffice
  • - Conducted functional testing and UAT for Hybris modules including checkout, cart, and product search
  • - Assisted in customizing storefront experience using SmartEdit and contributed to content targeting strategy
  • - Provided post-deployment support, resolving defects and refining user stories for upcoming sprints

Salesforce Marketing Cloud Analyst

Salesforce
03.2015 - 03.2019
  • - Analyzed system business requirements, designed documents to formulate test plan, test cases and test execution using JIRA
  • - Actively involved in Functional, Integration, Regression, Cross browser testing of Email, Mobile, Campaign and Group Connect applications
  • - Involved in testing the application on various browsers – Internet Explorer, Firefox, Chrome, Safari and mobile iOS and Android
  • - Involved in writing test cases for the application according to Business Requirements Specification and design documents
  • - Involved in preparing test design documents Requirement Traceability Matrix, Test Data and Test Case
  • - Ensured all requirements gathered were used in both test planning and test case development

Education

Bachelor of Technology (B.Tech) - Information Technology

Skills

  • SAP Hybris Commerce (B2B/B2C)
  • Hybris Backoffice & SmartEdit, and HAC
  • SAP Integration (ERP)
  • Requirements Gathering & Functional Analysis
  • Agile/Scrum Methodology
  • Jira, Confluence, Postman

Certification

- Certified Scrum Master

Timeline

SAP Hybris Analyst

Jafra Cosmetics
04.2021 - Current

Salesforce Marketing Cloud Analyst

Salesforce
03.2015 - 03.2019

Bachelor of Technology (B.Tech) - Information Technology

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