Summary
Overview
Work History
Education
Skills
Timeline
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James Boner

James Boner

Lockhart,TX

Summary

Dynamic professional with a proven track record in problem-solving and customer assistance, exemplified during my tenure at Infinite Recovery. Skilled in fostering community through event organization and adept at enhancing operational efficiency. Renowned for reliability and a strong work ethic, I bring CPR certification and a creative approach to overcoming challenges.

Overview

5
5
years of professional experience

Work History

Recovery Care Advocate/ Alumni Coordinator

Infinite Recovery
10.2021 - Current
  • Researched issues and took appropriate action to resolve issues within turnaround time requirements and quality standards.
  • Documented activities and progress in electronic medical record per defined policy and procedures.
  • Increased efficiency within the care team by facilitating open communication channels among all members involved in a patient''s plan of care.
  • Established strong relationships with local treatment centers, recovery organizations, and community agencies, to facilitate referrals and enhance collaboration
  • Organized sober social events, such as recreational activities, holiday gatherings, and volunteer opportunities, to foster a sense of community among individuals in recovery

Night Shift Manager

Gourdoughs Big Fat Donuts
08.2020 - 10.2021
  • Prepared materials for following shift.
  • Ran nightly reports closing out various accounts and detailing daily activities.
  • Supervised a team of food service staff members, ensuring efficient and smooth operations
  • Resolved customer complaints or issues promptly and effectively through active listening and problem-solving skills
  • Maintained a clean and organized work environment, adhering to sanitation guidelines at all times

Cashier/Bowling Attendant

Dart Bowl
03.2020 - 08.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked a flexible schedule and extra shifts to meet business needs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers and repeat business.

Education

No Degree - General Studies

Austin Community College
Austin, TX
05-2026

Skills

  • Reliability and punctuality
  • Customer assistance
  • Professional boundaries
  • CPR Certified
  • Work ethic and integrity
  • Creative thinking
  • Flexible scheduling
  • Problem-solving

Timeline

Recovery Care Advocate/ Alumni Coordinator

Infinite Recovery
10.2021 - Current

Night Shift Manager

Gourdoughs Big Fat Donuts
08.2020 - 10.2021

Cashier/Bowling Attendant

Dart Bowl
03.2020 - 08.2020

No Degree - General Studies

Austin Community College

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