Summary
Overview
Work History
Education
Skills
Availability
Websites
Timeline
Generic

James Bostic

Glendale,AZ

Summary

Dependable Server successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration, and resolving issues with customers, waitstaff, and management. Praised for my consistent positive and enlightening attitude, making guests feel welcomed and happy at all times.

Overview

4
4
years of professional experience

Work History

Party Host & Server

Urban Air Adventure Park
06.2019 - 08.2022
  • Resolved problems and escalated high-level issues to supervisor within established timeframes
  • Developed and utilized team building exercises to promote workplace synergy and productivity
  • Addressed customer questions and recommended appropriate products and services to increase satisfaction.
  • Served food and beverages promptly with focused attention to customer needs.
  • placed orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.

Team Lead

Urban Air Adventure park
06.2019 - 08.2022
  • Helped management to supervise and work with employees under a leadership role by setting the example and addressing mistakes/concerns.
  • Coached team members in techniques necessary to complete job tasks.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Addressed customer quesitons and recommended appropriate products and services to increase satisfaction.
  • Performed sales work, such as greeting and assisting customers, stocking shelves and taking inventory

Mechanic Assistant/Wash Bay Attendant

Wynne Oil Transport
04.2023 - 08.2023
  • Achieved customer satisfaction by providing high-quality professional service.
  • Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
  • Managed car wash supplies and materials inventories for timely reordering and replenishment.
  • Maintained and repaired car wash equipment to meet operational demand.

Education

Bachelors of Science - Sports And Entertainment Management

Grand Canyon University
Phoenix, AZ
12.2024

Skills

  • Guest Relations Management
  • Table Setting Arrangements
  • Anticipating Guest Needs
  • Guest Satisfaction
  • Dining Customer Service
  • Sales Expertise
  • Cash Register Operations
  • Cool Under Pressure
  • Quality Control
  • Sales Techniques
  • Key Performance Indicators (KPI)

Availability

Listed below is My current availability with my current school schedule. I am currently looking for part-time hours(20-30) 

but am very flexible anytime I am needed. 


Monday: available all-day

Tuesday:  12 PM- close

Wednesday: 1:45PM-close

Thursday: 12PM-close

Friday: 1:45PM-close

Saturday: available all-day

Sunday: available all-day

Timeline

Mechanic Assistant/Wash Bay Attendant

Wynne Oil Transport
04.2023 - 08.2023

Party Host & Server

Urban Air Adventure Park
06.2019 - 08.2022

Team Lead

Urban Air Adventure park
06.2019 - 08.2022

Bachelors of Science - Sports And Entertainment Management

Grand Canyon University

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James Bostic