James Boutwell
Fulton,MS
Summary
Dynamic professional with extensive experience at Starbucks and a proven track record in training and leadership. Skilled in developing training materials and enhancing team performance, while ensuring health and safety compliance. Recognized for exceptional customer service and operational efficiency, fostering a collaborative and friendly work environment.
Organized hospitality professional with track record in creating and executing comprehensive training programs for baristas. Known for enhancing team performance and customer service quality through effective training techniques. Focuses on fostering collaborative team environment and ensuring adaptability to changing operational needs. Expertise in coffee preparation, customer relations, and staff development.
Overview
6
6
years of professional experience
Work History
Barista Trainer
Starbucks
02.2023 - 08.2025
- Trained new baristas on beverage preparation and customer service standards
- Developed training materials to enhance team knowledge and efficiency
- Assisted in maintaining equipment cleanliness and safety protocols
- Evaluated barista performance and provided constructive feedback for improvement
Operations Specialist
Sunteck Transport
01.2021 - 02.2023
- Coordinated cross-functional teams to streamline operations and improve workflow efficiency.
- Analyzed process data to identify trends and recommend enhancements for operational effectiveness.
- Developed training materials and conducted sessions to onboard new team members efficiently.
- Implemented inventory management systems, ensuring accurate tracking of supplies and resources.
Security Control Center Operator
North Mississippi Medical Center
05.2019 - 01.2021
- Monitored security systems and surveillance feeds to ensure safety across facility.
- Coordinated emergency response protocols with law enforcement and medical teams during critical incidents.
- Conducted regular inspections of security equipment to maintain operational readiness and compliance.
- Trained new personnel on security procedures, protocols, and emergency response strategies.
Education
High School Diploma -
Saltillo High School
Saltillo05-2017
Skills
- Leadership experience
- Health and safety compliance
- Cleanliness standards
- Milk steaming
- Order taking
- Staff coaching
- POS system operation
- Sales expertise
- Performance monitoring
- Supply ordering
- Complaint handling
- Training materials
- Training background
- Team player
- Friendly and outgoing
- Cash handling
- Excellent memory
Timeline
Barista Trainer
Starbucks
02.2023 - 08.2025
Operations Specialist
Sunteck Transport
01.2021 - 02.2023
Security Control Center Operator
North Mississippi Medical Center
05.2019 - 01.2021
High School Diploma -
Saltillo High School