Summary
Overview
Work History
Education
Skills
Interests
Timeline
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James Bowers

Eugene,Oregon

Summary

A leader in fast-paced culinary environments, and substantial experience in customer service. Proven ability to support team collaboration, ensuring smooth operations and achieving desired outcomes. Reliable, and skilled in handling customer interactions, maintaining cleanliness, and managing inventory effectively. Known for strong communication, multitasking abilities, and focus on delivering quality service.

Overview

5
5
years of professional experience

Work History

Lead Counter Helper, Cook

Panda Express Restaurant
10.2021 - Current
  • Maintained a clean and inviting retail environment that encouraged positive customer interactions.
  • Ensured customer satisfaction with prompt attention, addressing concerns, and resolving issues swiftly.
  • Assisted in training new team members, ensuring thorough knowledge of products, processes, and procedures.
  • Kept accurate register and dropped excess cash into safe at regular intervals.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.


Counter Cashier

McDonald's Restaurant
08.2020 - 10.2021
  • Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
  • Supported store operations by assisting in stocking shelves and organizing merchandise displays when needed.
  • Reduced wait times for customers by consistently prioritizing speed without sacrificing accuracy or quality of service.
  • Balanced cash drawer at the end of each shift, accurately reconciling receipts and payments.

Education

Associate of Science - Psychology, Sociology

University of Oregon
Eugene, OR
06-2024

High School Diploma -

Philomath High School
Philomath, OR
06-2022

Skills

  • Problem-Solving
  • Food Safety Management
  • Effective communication
  • Engaged Listening Ability
  • Customer assistance
  • Teamwork and collaboration
  • Organizational Cleaning
  • Efficient Typist
  • Employee Onboarding
  • Culinary Knife Skills
  • Conflict Resolution

Interests

  • Gym Workouts
  • Documenting and sharing travel experiences
  • Learning new cooking techniques and expanding my culinary skills
  • Camping
  • Avid Reader
  • Passionate about balancing physical health with mental and emotional wellness
  • Music

Timeline

Lead Counter Helper, Cook

Panda Express Restaurant
10.2021 - Current

Counter Cashier

McDonald's Restaurant
08.2020 - 10.2021

Associate of Science - Psychology, Sociology

University of Oregon

High School Diploma -

Philomath High School

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James Bowers