James Boyd
Van Alstyne,United States
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
10
10
years of professional experience
Work History
Team Member
Casey's
11.2023 - Current
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Monitored and verified all merchandise was properly priced and labeled.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Kitchen Staff Member
Kozans And Sushi
10.2022 - 10.2023
- Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.
- Enhanced customer satisfaction with timely meal preparation and consistent quality.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Assisted in menu planning, incorporating seasonal ingredients for fresh and innovative dishes.
- Trained new hires on kitchen procedures, equipment usage, and safety protocols, fostering a supportive learning environment.
- Upheld high standards of cleanliness throughout the kitchen, maintaining sanitary conditions per local health department guidelines.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
- Cleaned walk-in refrigerators and freezers and operated powered floor and steam equipment for deep cleaning.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Managed time to juggle multiple tasks simultaneously with ease.
- Followed food safety practices and sanitation guidelines.
Production Worker
Express Personnel
02.2021 - 09.2022
- Improved production efficiency by streamlining assembly line processes and implementing time-saving techniques.
- Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
- Enhanced product quality by conducting regular inspections and identifying areas for improvement.
- Collaborated with team members to optimize workflow, resulting in increased productivity and reduced downtime.
- Maintained a safe working environment by adhering to safety protocols and promptly addressing potential hazards.
- Provided support during equipment maintenance, minimizing downtime and ensuring consistent production output.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Used equipment properly to avoid workplace hazards or injuries.
- Resolved issues quickly to maintain productivity goals.
- Inspected and adjusted work performed to meet expectations.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Weighed and measured items to prevent waste and meet quality standards.
- Met production targets and tight deadlines by collaborating closely with team members.
Online Grocery Associate
Walmart
10.2020 - 02.2022
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Enhanced the online shopping experience for customers with timely order processing and communication.
- Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
- Collaborated with team members to streamline the order process, resulting in improved productivity.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues related to online orders.
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Adhered to company policies regarding food safety, handling procedures, and sanitation guidelines throughout the entire online grocery operation.
- Streamlined packaging processes for improved efficiency while maintaining product integrity during transportation or storage before pickup or delivery.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Tracked substitutions and informed customers of changes.
- Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Tracked inventory and reviewed retail trends to make timely and proactive business decisions.
Shift Manager
CVS Pharmacy
04.2014 - 09.2020
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Streamlined operational processes for increased efficiency and reduced waste.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
- Oversaw daily operations, ensuring compliance with company policies, safety regulations, and industry best practices.
- Coordinated special events or promotions to increase foot traffic during slow periods, boosting overall sales figures throughout the year.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Exercised composure under pressure and in escalated customer service scenarios.
- Streamlined operations to improve process efficiency.
- Troubleshot equipment to reduce service calls and downtime.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
Education
GED -
Youth Challenge Program
Skills
- Cash Handling
- Equipment Operation
- Workplace Safety
- Complaint Resolution
- Customer Service
- Heavy Lifting
- Mechanically Inclined
- Quality Inspections
- Safety Understanding
- Attention to Detail
- Materials Staging
- Equipment Maintenance
Timeline
Team Member
Casey's
11.2023 - Current
Kitchen Staff Member
Kozans And Sushi
10.2022 - 10.2023
Production Worker
Express Personnel
02.2021 - 09.2022
Online Grocery Associate
Walmart
10.2020 - 02.2022
Shift Manager
CVS Pharmacy
04.2014 - 09.2020
GED -
Youth Challenge Program
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