Field Supervisor
City of Memphis Public Works Division
Memphis, TN
02.2024 - Current
- Supervised and coordinated daily activities of field personnel to ensure efficient operations.
- Developed, implemented, and monitored safety policies and procedures for all field staff.
- Conducted regular meetings with field staff to review work performance, discuss issues, and identify training needs.
- Ensured compliance with company policies and procedures as well as applicable laws and regulations.
- Provided guidance to team members on job-related tasks, techniques, best practices.
- Monitored project progress against established timelines and budgets.
- Resolved operational problems by analyzing data; identifying solutions; recommending corrective actions.
- Maintained accurate records of employee timecards, leave requests.
- Evaluated employees' performance through periodic reviews; took appropriate disciplinary action when necessary.
- Assigned duties to field personnel according to their qualifications or experience level.
- Developed strategies for improving operational efficiency in the field operations department.
- Analyzed customer feedback regarding quality of service provided by field personnel.
- Performed maintenance checks on vehicles used by field personnel.
- Investigated accidents or incidents that occurred in the workplace; documented findings accordingly.
- Managed contractors working on site according to terms specified in contracts.
- Responded promptly to inquiries from customers regarding services provided by the company's field operations department.
- Assigned work to field employees, based on material or work requirements for specific jobs.
- Supervised, coordinated, or scheduled activities of field team workers.
- Developed successful resolutions for issues that arose during field operations.
- Prepared and planned worksites to help jobs run smoothly.
- Trained and monitored employees to teach daily tasks and improve performance.
- Delegated duties to employees based on skillset.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reported project progress, site problems and labor status to supervisors.
- Delegated work to staff, setting priorities and goals.
- Created work crew schedules and delegated assignments.
