James Bradford
Birmingham,Alabama
Summary
Over 35 years of experience in a fast-paced, high volume restaurant industry. Consistently increase sales and guest counts. Experienced in conducting end-of-day procedures including counting petty cash, gift certificates, preparing and making bank deposits, and POS accounting. Proficient in overseeing daily operations including sales, labor and staffing, and targeted dollars, thereby increasing profitability. Management career with proven track record of increasing department efficiency, establishing processes and exceeding customer expectations. Over 35 years experience in customer service, procurement of documents, reporting and data management. Professional manager with a strong work ethic and attention to detail. Strong leadership, problem solving and communication skills. Flexible, positive and responsive to change.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cook
Ruby Sunshine
05.2024 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
General Manager
Shrimp Basket
12.2021 - 02.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
General Manager
Golden Corral Buffet and Grill
01.2017 - 11.2021
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Education
MBA - Business Administration
Kaplan University
Davenport, IA04-2012
Bachelor of Science - Culinary
Metropolitan Community College
Omaha, NE03-2007
Skills
- Customer Service
- Cooking
- Cleaning and organization
- Food handling
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Effective leader
- Time Management
- Training and coaching
- Staff Management
- Customer Relations
- Training and Development
- Staff Training
- Inventory Control
- Verbal and written communication
- Administrative Skills
Certification
- ServSafe Food Protection Manager Certification - National Restaurant Association.
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
- ServSafe Proctor
Timeline
Cook
Ruby Sunshine
05.2024 - Current
General Manager
Shrimp Basket
12.2021 - 02.2024
General Manager
Golden Corral Buffet and Grill
01.2017 - 11.2021
MBA - Business Administration
Kaplan University
Bachelor of Science - Culinary
Metropolitan Community College