Experienced warehouse manager with 10+ years of expertise seeking a fast-paced opportunity to drive company success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cross Dock Manager
Conn's Home Plus
Jacksonville, FL
10.2023 - Current
Measured by performance to budget and KPI's
Meeting Retail & Delivery Service level objectives
Executed HR, LP, and Safety policies to ensure workforce engagement in company values
As measured by the reduction in employee relation incidents, recordable accidents, and inventory shrinkage.
Developed and implemented operational procedures to ensure quality standards are met.
Coordinated cross-functional teams to ensure timely delivery of products and services.
Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
Analyzed data from daily reports to identify trends in production performance metrics.
Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
Delivered positive customer experiences by implementing effective quality assurance practices.
Produced SOPs to document workplace procedures and optimize productivity through standardization.
Warehouse Operations Supervisor
Conn's Home Plus
Charlotte, NC
02.2023 - 10.2023
Achieved line item PPH objectives and effectively managed production hours.
Meeting Retail & Delivery Service level objectives.
Ensures inventory integrity and systems integrity and execution, while maximizing productivity throughout the distribution center.
Effectively ensured workforce engagement in company values by implementing HR, LP and Safety policies and programs.
Verified accuracy of incoming orders against purchase orders and invoices before delivery to customers.
Analyzed invoices, work orders, consumption reports and demand forecasts to estimate peak delivery periods and issue work assignments.
Developed and implemented plans for storage and distribution activities emphasizing technological solutions for sustainability, including investments in eco-friendly containers, dynamic distribution networks and warehouse renovations.
Handled personnel hiring, performance evaluations and disciplinary actions.
Inspected equipment, facilities and vehicles regularly to assess safety.
Cross Dock Manager
Conn's Home Plus
Pensacola, FL
11.2020 - 02.2023
Analyzed data from various systems to identify trends or problems impacting operations.
Organized workflow schedules according to priority level while managing multiple projects simultaneously.
Resolved customer inquiries related to shipment status or delivery timelines in a timely manner.
Implemented procedural changes to increase efficiency, reduce costs, and improve customer satisfaction.
Implemented changes in response times or delivery schedules based on changing customer needs.
Analyzed daily shipping volumes, vehicle capacities, and driver availability to optimize routes.
Maintained up-to-date records of shipments, driver logs, vehicle maintenance schedules and fuel consumption data.
Developed communication protocols between dispatchers and drivers to ensure accurate updates during transit times.
Resolved customer complaints regarding late or incomplete deliveries by working with logistics teams to find solutions.
Analyzed data to identify trends in customer orders and optimize routes for maximum efficiency.
Inventory Specialist
Martin UAV
Prosper, TX
06.2020 - 11.2020
Documented experience in segregating, routing and controlling the flow of new, used, damaged or surplus Project or Standard Tools
Experience should entail the tracking of such tools through the rework/repair cycle and ultimate assignment of stocking and maintaining accountability of various standard tools and equipment within a shop floor environment
Documented experience in Receiving, Warehousing, and Shipping within an Industrial environment
Documented experience in performing Production Control tasks and Activities in support of a Fabrication and or Assembly environment
Experience must include the receipt, handling, movement, storage, delivery, and tracking of various materials, parts and tools.
Shipping Clerk
Encore Wire
McKinney, TX
11.2019 - 05.2020
Obtain and process product orders, including receiving deliveries, registering them and distributing packages and letters within the company
Maintain the company stockroom through organizing, cleaning and cataloging items on a regular basis
Schedule large shipments and plan logistics to ensure that there is sufficient storage space for incoming items and staff on hand to manage the shipments
Keep files of goods shipped and received by preparing regular shipping and receiving reports for managers
Handle issues arising in shipping or inventory handling
Ensure adherence to environmental management and systems
Troubleshoot shipping issues and customer complaints that arise and work to solve them.
Warehouse Manager
Daryl Flood Logistics & Relocation
Garland, TX
10.2017 - 09.2019
Freight claim specialist in recovering lost revenue
Support execution of logistics and warehouse strategy
Implement metrics for performance of supply chain network and vendors
Lead daily inventory control, identifying issues and actions needed to be taken
Anticipate and resolve day-to-day issues, complete root cause failure analyses and take corrective actions
4+ years' experience in inventory management
Gather and input data into databases and verify accuracy of valuable information
Review data for errors, make corrections and check output
Ensure quality customer service and supervise a team with diverse talents and responsibilities
Manage team to achieve quality workflow with inbound and outbound inventory
Maintain integrity of inventory records while following established procedures
Analyze complex transaction histories in effort to reconcile discrepancies
Conduct regular cycle count as per established schedules and guidelines