James Branscome

• Managed supply chain functions for deli supplies, ingredients and merchandise.
• Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
• Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
• Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
• Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
• Ensured a safe work environment by enforcing strict adherence to health and safety regulations.
• Increased deli sales by implementing innovative merchandising and promotional strategies.
• Enhanced customer satisfaction by maintaining high-quality standards for deli products and services.
• Controlled inventory costs by carefully managing portion control and reducing waste.
• Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
• Consistently met or exceeded hygiene standards during routine inspections from local health authorities.
• Led by example, working alongside team during busy periods to ensure high-quality service and product delivery.

Deli manager

• Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
• Managed supply chain functions for deli supplies, ingredients and merchandise.
• Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
• Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
• Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
• Worked closely with other department managers to improve cross-functional collaboration within the store.
• Collaborated with store management to achieve overall operational goals, contributing to store success.
• Increased deli sales by implementing innovative merchandising and promotional strategies.
• Observed quality assurance standards to optimize freshness of deli products.
• Created enticing deli displays that showcased featured products and attracted customers to the department.
• Conducted regular performance evaluations for staff members, providing constructive feedback for professional growth.
• Consistently met or exceeded hygiene standards during routine inspections from local health authorities.
• Led team meetings regularly, fostering open communication among staff members about challenges or opportunities for improvement within the department.
• Organized special events such as tastings or promotions, driving increased foot traffic to the department.
• Managed scheduling efficiently, ensuring deli was adequately staffed during peak hours without overspending on labor.
• Led by example, working alongside team during busy periods to ensure high-quality service and product delivery.
• Maintained high standards of cleanliness and organization, passing all health inspections with outstanding results.

• Curate custom menu for Cafe and pizza shop
• Direct multi team operations of up to 30 employees
• Supervise quality, profitability and customer experience
• Collaborate and review performance reports directly with senior management
• Ensure all sales targets are met to ensure profitability
• Guarantee compliance with all state and local regulatory agencies and company policies and procedures
• Motivate and lead a team of associates with training specific to the intended areas of development

Direct multi team operations of up to 39 people

Supervise quality, profitability, customer experience

Adhere to plan o grams , manage point of sale promotional materials and promotional placement

Collaborate with and review performance reports directly with senior management weekly

Ensure compliance to all regulatory agencies , company policies. procedures and inventory processes

Motivate and lead associates with training specific to their intended areas of development

• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Rotated merchandise and displays to feature new products and promotions.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
• Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
• Processed payments for credit and debit cards and returned proper change for cash transactions.