James Brennan
Thorofare,NJ
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
Work History
Unarmed Security Professional
Allied Universal Security Services
Swedesboro, NJ
10.2023 - Current
- Monitored and internal/external patrolled approximate 1 million square foot property for security issues.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Provided friendly and professional assistance to employees, visitors and customers.
- Maintained high levels of alertness throughout shifts.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Disease Intervention Specialist
Knox County Health Department
KNOXVILLE, TN
10.2022 - 08.2023
- Conducted patient interviews prior to, during and after treatment to monitor conditions.
- Provided information to access financial assistance, legal aid or housing.
- Referred client or family to appropriate community resources to obtain support for mental or physical illness.
- Tracked patient or client care and followed through to provide service effectiveness.
- Documented services and collected required data for evaluation.
- Entered and uploaded State Labs to Electronic Health Records.
- Coordinated with Physician offices to ensure correct care was given to patients.
- Educated clients on options to assist in making informed decisions.
Covid Social Services
Knox County Health Department
Knoxville, TN
08.2021 - 09.2022
- Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
- Assisted clients with identifying resources to meet basic needs for food, clothing, shelter, safety, mental health and medical services.
- Connected individuals with relevant community resources and coordinated referrals.
- Maintained accurate records and documented client data in company databases.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Reminded patients to take prescribed medications or nutritional supplements.
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
- Referred clients to substance abuse treatment programs and outpatient dual diagnosis treatment programs.
- Made referrals to utilize community resources for resident's needs.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
- Answered questions and responded to inquiries to deliver high level of service to patients.
- Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes.
Armed Security Officer
Walden Security
Knoxville, Tennessee
07.2020 - 08.2021
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Monitored building access and identified all officials and employees before authorizing entrance.
- Maintained order and safety while providing customer service and information to facility visitors.
- Maintained safety of residents by conducting foot patrols, monitoring vehicle traffic and identifying unauthorized persons or vehicles on premises.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Intervened on disturbances and utilized de-escalation techniques to prevent physical intervention and destruction of site property.
- Provided friendly and professional assistance to employees, visitors and customers.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Security Officer
Energy Solutions
Oak Ridge, TN
03.2019 - 07.2020
- Investigated alarms and disturbances to maintain safety.
- Monitored 32 security cameras and fire, building and alarm systems.
- Checked credentials and issued passes before allowing access to property.
- Oversaw premises to identify security risks to promote employee and visitor safety.
- Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
Asset Protection Manager
Burlington Coat Factory Distribution Center
Swedesboro, NJ
02.2024 - Current
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
Education
Associate of Arts - General Classes
Pellissippi State Community College
Knoxville, TN05.2022
Skills
- Reliability
- Call Centers
- Policies and procedures implementation
- Contract review and recommendations
- Internal and external communications
- Relationship building and management
- Problem-solving aptitude
- Document management
- Critical thinking
- Good work ethic
- Flexible schedule
- Customer service
- Program coordination
Military Experience
United States Marine Corps
1994 to 1995
Basic Marine Corps Training
Private First Class
Honorable Discharge
Timeline
Asset Protection Manager
Burlington Coat Factory Distribution Center
02.2024 - Current
Unarmed Security Professional
Allied Universal Security Services
10.2023 - Current
Disease Intervention Specialist
Knox County Health Department
10.2022 - 08.2023
Covid Social Services
Knox County Health Department
08.2021 - 09.2022
Armed Security Officer
Walden Security
07.2020 - 08.2021
Security Officer
Energy Solutions
03.2019 - 07.2020
Associate of Arts - General Classes
Pellissippi State Community College
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