James Breustedt
Stanton,CA
Summary
Accomplished Wine Director with a proven track record at The Cannery Of Newport, enhancing wine sales by +14% through expert wine list management and staff education. Skilled in relationship building and wine pairing expertise, I excel in elevating dining experiences and fostering team leadership. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating a pleasant work environment for staff. Certified in food safety and sanitation protocols. Building on present wine skills with Court of Masters Sommolier's exam to further enhance wine knowledge.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Wine Director / Server
The Cannery Of Newport
05.2011 - Current
- Trained service staff on wines, spirits and cocktails to maximize revenue and maintain stellar reputation for service.
- Managed cellar and beverage storage maintenance to prevent inventory spoilage.
- Handled questions and concerns skillfully and redirected customers toward higher profit items to increase per-ticket revenue.
- Reduced overstock by $70K in pure profit.
- Increased overall wine sales by 14% in my first year.
Server Captain
The Ritz Restaurant And Garden
10.2008 - 02.2014
- Trained new servers on restaurant procedures, menu items, and customer service standards.
- Ensured compliance with food safety regulations by monitoring proper food handling practices among staff members.
- Maintained a clean and welcoming dining environment for guests, ensuring positive experiences and return visits.
- Contributed to increased sales by upselling menu items such as wine pairings or appetizers whenever appropriate opportunities arose during meal service.
- Resolved customer issues promptly, maintaining professionalism and a focus on guest satisfaction.
Dining Room Manager
Bacio Italian Cuisine
01.2004 - 09.2008
- Enhanced customer satisfaction by ensuring timely and efficient service in the dining room.
- Resolved guest complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Greeted guests, sat at tables and brought orders to assist front of house staff.
- Trained new hires on restaurant policies, procedures, and best practices, fostering a culture of excellence within the team.
- Streamlined operations by creating efficient schedules for all dining room staff members.
- Developed strong relationships with guests, resulting in a high rate of repeat clientele.
Dining Room Manager
Magnolia's Vineyard
04.1998 - 08.2002
- Implemented training program for front of house staff to maintain high standards of customer service.
- Collaborated with the culinary team to develop menus that catered to diverse customer preferences and dietary restrictions.
- Boosted employee morale and retention through effective communication and team-building activities.
- Implemented cost-saving measures without sacrificing quality or guest satisfaction through careful analysis of operational expenses.
- Conducted regular performance evaluations for staff members, identifying areas for growth and providing constructive feedback.
Education
Massage Therapy Certification - Massage Therapy
The National Massage Therapy Institute Division of PSB
Philadelphia, PA12.2005
Bachelor of Science - Earth And Space Science Secondary Education
West Chester University of Pennsylvania
West Chester, PA05.1995
Associate of Arts - Music Performance/ Liberal Arts
Bucks County Community College
Newtown, PA08.1992
Skills
- Wine Service Management
- Wine List Management
- Wine Pairing Expertise
- Reliable and Responsible
- Team Leadership
- Delegating Assignments and Tasks
- Scheduling
- Employee Performance Evaluations
- Staff Supervision
- Front of House Management
- Wine Education Programs
- Wine Tasting Events
- Staff Training and Development
- Inventory Management
Certification
Anticipating completing Court of Masters Sommelier exam in June 2024.
ServSafe and Foodhandler's Certification
National Massage Therapy License
ABO Optical Technician Certificate
Home Business
Bodywell VSM is a home based LLC created in 2014 that serves as a platform for multiple online retail businesses. These businesses can be divided into three separate areas: home produced goods, online drop shipped products, and digital downloads. My home based products range from customized refrigerator magnets, t-shirts, and novelties. The drop shipping side focuses on male grooming products. I also sell custom soundware for multiple models of synthesizers. Bodywell is intended to serve as a scalable source of passive income for future endeavors.
Timeline
Wine Director / Server
The Cannery Of Newport
05.2011 - Current
Server Captain
The Ritz Restaurant And Garden
10.2008 - 02.2014
Dining Room Manager
Bacio Italian Cuisine
01.2004 - 09.2008
Dining Room Manager
Magnolia's Vineyard
04.1998 - 08.2002
Massage Therapy Certification - Massage Therapy
The National Massage Therapy Institute Division of PSB
Bachelor of Science - Earth And Space Science Secondary Education
West Chester University of Pennsylvania
Associate of Arts - Music Performance/ Liberal Arts
Bucks County Community College
Similar Profiles
James BreustedtJames Breustedt
Wine Director / Server at The Cannery Of NewportWine Director / Server at The Cannery Of Newport
Ivy HarmonIvy Harmon
Busser at Nevada Palace Casino@Easide Cannery CasinoBusser at Nevada Palace Casino@Easide Cannery Casino
Josh HarriganJosh Harrigan
Evening Service Lead at The Nook and CanneryEvening Service Lead at The Nook and Cannery
Taylor MasonTaylor Mason
Collegiate Athlete at California State University FullertonCollegiate Athlete at California State University Fullerton
Noemi GuardianNoemi Guardian
Patient Relations Liaison II at OptumPatient Relations Liaison II at Optum