James Bridgman
San Luis Obispo,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Customer Success Manager
Alludo Learning
Remote, CA
02.2024 - Current
- Developed and maintained relationships with customers to facilitate user engagement and satisfaction.
- Maintained up-to-date knowledge of industry trends related to customer success management.
- Managed customer inquiries and complaints in a professional manner.
- Established strong relationships with clients through regular communication and follow-up activities.
- Analyzed customer data to identify trends, issues, and opportunities for improvement.
Science Teacher
New Orleans Schools
New Orleans, LA
07.2024 - 07.2024
- Participated in professional development workshops to stay updated on current research findings and best practices in science education.
- Incorporated project-based learning into the curriculum, challenging students to apply scientific principles in real-world situations while developing teamwork skills.
- Developed and implemented assessment tools to track student progress, identifying areas of improvement, and adjusting instruction accordingly.
- Mentored new teachers, guiding classroom management, lesson planning, and effective teaching strategies.
Science Teacher
South Monterey Joint Union School District
King City, CA
08.2020 - 02.2024
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student has an equal opportunity for success.
- Continuously pursued professional development opportunities, such as workshops or conferences, to stay current with educational trends.
Environmental Consultant
Frog Environmental
Long Beach, CA
05.2013 - 06.2014
- Improved environmental compliance by conducting thorough site assessments and developing comprehensive remediation plans.
- Conducted regular audits of client facilities to ensure ongoing adherence to sites' Stormwater Permit.
- Contributed to the development of industry-leading best practices in environmental consulting through continuous learning and professional development.
- Researched and recommended best practices and processes to reduce contaminated runoff.
- Completed analytical testing to determine environmental compliance for stormwater permits.
Education
Masters of Education - STEAM Curriculum And Instruction
Concordia University
Portland, OR08-2019
Master of Science - Biological Sciences
University of California, Santa Barbara
Santa Barbara, CA06-2012
Skills
- Customer Account Management
- Customer Relationship Building
- Customer Retention
- Training and Mentoring
- Customer Service
- Group and Individual Instruction
- Curriculum Development and Implementation
Timeline
Science Teacher
New Orleans Schools
07.2024 - 07.2024
Customer Success Manager
Alludo Learning
02.2024 - Current
Science Teacher
South Monterey Joint Union School District
08.2020 - 02.2024
Environmental Consultant
Frog Environmental
05.2013 - 06.2014
Masters of Education - STEAM Curriculum And Instruction
Concordia University
Master of Science - Biological Sciences
University of California, Santa Barbara