Summary
Overview
Work History
Education
Skills
Accomplishments
Experience
Education and Training
Name
Languages
Timeline
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James Bronson

Omaha,NE

Summary

Sales and Mobility expert with 16 years of retail experience in the mobility industry. Dedicated to maximizing business success by leveraging sales and service opportunities. Committed to driving growth in mobility sales through effective customer relationship management strategies. Also, bring hands-on experience in audiology and patient care, specializing in hearing assessments, device fitting, and troubleshooting. Known for strong focus on collaborative teamwork and adaptability to changing needs. Excellent communication skills and natural ability to empathize with patients, ensuring optimal outcomes.

Overview

18
18
years of professional experience

Work History

Hearing Instrument Specialist

Miracle Ear
03.2023 - Current
  • Tested hearing with complete audiological examinations.
  • Educated clients about how to properly use, maintain and store devices.
  • Used marketing and sales strategies to promote business and increase revenue.
  • Fit devices to specific patient physiology for maximum comfort and effectiveness.
  • Built strong rapport with clients by conducting follow-up appointments to assess progress and address any issues or concerns they may have had after fitting sessions.
  • Increased revenue through effective sales strategies of multiple brands of hearing aids specific to individual needs.
  • Contributed to team meetings by sharing insights from clinical experiences, discussing challenges faced during daily operations, suggesting improvements that could be made based on observations made while working with patients or colleagues throughout the day.
  • Enhanced client relationships through clear communication and empathetic listening to their concerns.
  • Demonstrated commitment towards continuing education by attending industry conferences or workshops focused on enhancing knowledge around various aspects related specifically within field as well as general best practices applicable across different industries where similar roles exist.
  • Participated in community outreach events to promote awareness of hearing health issues and services available at the practice.

Certified Mobility Sales Consultant

Mobility Works
01.2020 - Current
  • Provided leadership and training for new agents regarding industry best practices and company policies. for new agents on sales process and relationship building while maintaining current accounts and sales numbers.
  • Negotiated and closed deals with minimal oversight.
  • Helped average of 20 customers per day by responding to inquiries and locating products.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Sold various products by explaining unique features and educating customers on proper application.

Adaptive Sales Specialist

Mobility Centers of Nebraska
09.2018 - 01.2020

Specialized Adaptive mobility equipment sales. Adaptive vehicles for clients with disabilities and helped people with finding the right fit for their needs.

Worked with VA Hospitals in the Vison 23 network, midwest. Rehab clinics nursing homes and Assistive technology partnership of Nebraska. Lined clients up with Vocational Rehab and communicated from start to finish with case workers to help the client with achieving mobility freedom.

Spoke at conventions and expos demonstrating our products and adaptive mobility equipment.

  • Negotiated prices and set up contracts to finalize sales agreements.
  • Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
  • Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
  • Gave top-notch service to everyone in order to provide ample sales opportunities.
  • Stayed up to date on all company products and services to support sales objectives.

Mobility Sales

Siebert Mobility Inc.
02.2007 - 09.2018

Adaptive the clients vehicle to allow for client to have independent freedom. Worked with Driver specialized training to outfit client vehicle to accommodate client life style.

  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas.
  • National Sales Training at Vendor head quarters.

Certified Brand Expert in Vantage Mobility International.

  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Produced sales documents, finalized deals and filed records.
  • Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.

Education

Bachelor of Arts - Communication And English

University Of Nebraska - Lincoln
Lincoln, NE

Skills

  • Client Engagement Approaches
  • Client account management
  • Proficient in Upselling Techniques
  • Staff training and motivation
  • Opening and closing procedures
  • Conflict resolution
  • Motivating Team Dynamics
  • Salesforce CRM Proficiency
  • Confident Presentation Skills

Accomplishments

  • Achieved highest sales at location since it had been opened- by introducing a friendly approach and a hard working investigated background for clients to make purchase decisions.
  • Developed and opened new office location and built client database. Earned highest sales at this location since established.
  • Achieved sales through effectively helping with being available and responsive to clients needs.

Experience

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Education and Training

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Languages

Spanish
Portuguese

Timeline

Hearing Instrument Specialist

Miracle Ear
03.2023 - Current

Certified Mobility Sales Consultant

Mobility Works
01.2020 - Current

Adaptive Sales Specialist

Mobility Centers of Nebraska
09.2018 - 01.2020

Mobility Sales

Siebert Mobility Inc.
02.2007 - 09.2018

Bachelor of Arts - Communication And English

University Of Nebraska - Lincoln
James Bronson