Summary
Overview
Work History
Education
Skills
Timeline
Manager

James Brown

Charlotte,NC

Summary

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Wingstop Restaurant
Charlotte , NC
04.2021 - Current
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.

Manager

Jack In The Box
Charlotte , NC
07.2020 - Current
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Delivered feedback to decision-makers regarding employee performance and training needs.

Cook

Zaxbys
Charlotte , NC
06.2019 - 02.2020
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.

Education

GED - Culinary Arts

Alden Senior High School
Alden, NY
09.1997

Skills

  • Recruiting and interviewing
  • Employee performance evaluations
  • Training
  • Employee scheduling
  • Operations management

Timeline

Assistant Manager

Wingstop Restaurant
04.2021 - Current

Manager

Jack In The Box
07.2020 - Current

Cook

Zaxbys
06.2019 - 02.2020

GED - Culinary Arts

Alden Senior High School

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