Summary
Overview
Work History
Education
Skills
Timeline
Generic

JAMES BROWN

San Antonio,TX

Summary

Forward-thinking project manager confident in leading team members, managing schedules and coordinating resources. Keeps projects on-track with decisive supervision and quick problem-solving. Persuasive in communicating and negotiating with internal team members, vendors and other stakeholders.

Overview

11
11
years of professional experience

Work History

Sr. Project Manager

Innovative Communication Systems
San Antonio, TX
05.2023 - Current
  • Facilitate the definition of project missions, goals, tasks, and resource requirements; resolve or assist in the resolution of conflicts within and between projects or functional areas; develop methods to monitor project or area progress; and provide corrective supervision if necessary
  • Conduct kick-off meetings prior to the start of projects to discuss SOW
  • Communicate with stakeholders, general contractors and vendors and provide updates throughout the project lifecycle
  • Coordinate with clients and team for scheduling of all projects
  • Track budget, change requests, risks, issues, and resolutions
  • Schedule project timelines, assign techs, communicates with customers daily
  • Draw up detailed plan for how to achieve each stage of a project.
  • Produced thorough, accurate and timely reports of project activities.
  • Outlined work plans, assessed resources and determined timelines for projects.
  • Analyzed data from completed projects in order to identify areas for improvement.

Sr. Project Manager

IBC Bank
San Antonio, TX
01.2019 - 05.2023
  • Lead and manage multiple IT, Compliance, Regulatory and Business project upgrades for new company-wide installations that provide more robust systems to allow for more efficient management

Overall responsibilities include:

  • Project Planning
  • Create Charter
  • Monitor and control project timelines
  • Lead weekly Team meetings along with monthly Stakeholder Meetings
  • Weekly Status Reporting
  • Finalize Business Requirements with Clients
  • Worked with cross functional teams (DBA’s, ITE, Developers, Help Desk, Production Support/Field Techs, Network Administrators
  • Document Lessons Learned for future projects
  • Monitored internal financial budgets to measure against projections.
  • Streamline Operations (Create processes that eliminate unnecessary cost
  • Create processes that significantly reduce the time it takes for equipment to be received by users
  • Ensure effective routines and department protocols are in place.
  • Produced thorough, accurate and timely reports of project activities.
  • Ensured compliance with relevant regulations during all stages of a project's lifecycle.
  • Communicated with key stakeholders on milestones
  • Managed project scope, timeline and budget in alignment with company objectives.
  • Provided guidance to team members on how to overcome obstacles during the course of a project.
  • Developed comprehensive project plans to be shared with stakeholders.
  • Implemented change management processes when issues arose to keep project moving forward and adjust to shifted priorities.
  • Evaluated performance metrics for ongoing projects in order to assess progress towards goals.
  • Reviewed final results of each project before delivery.
  • Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
  • Analyzed data from completed projects in order to identify areas for improvement.
  • Outlined work plans, assessed resources and determined timelines for projects.

IT Project Manager

Center for Health Care Services (CHCS)
San Antonio, TX
02.2013 - 01.2019
  • Led and managed multiple IT project upgrades for new company-wide installations that provide more robust systems to allow for more efficient management and reporting (workstations/laptop, servers, switches, routers, access points, printers, scanners, network drops, all peripheral equipment)
  • Overall responsibilities include
  • Project Planning, Development and Implementation of Inventory Policy and Procedures
  • Led weekly Team meetings along with monthly Stakeholder Meetings
  • Weekly Status Reporting, Issues/Risks Management
  • Finalize Business Requirements with Clients
  • Manage cross functional teams (DBA’s, Help Desk, Production Support/Field Techs, Network Administrators)
  • Lessons Learned
  • Budget Management
  • Responsible for reducing overall Operating Costs
  • Create Purchase Orders, Quotes, Invoices, and RFP’s in MUNIS System
  • Ensure effective routines and department protocols are in place

Education

Bachelor of Science - Business Management

Grand Canyon University
Phoenix, AZ
04-2018

Skills

  • Project Planning
  • Requirements Gathering
  • Meeting Facilitation
  • Cost Control
  • Client Relations
  • Scope Management
  • Schedule Coordination
  • Project Goals and Milestones
  • Agile Methodology
  • Cross-Functional Communication
  • Project Scheduling
  • Documentation Management
  • KPI Tracking
  • Quality Control
  • Risk Management

Timeline

Sr. Project Manager

Innovative Communication Systems
05.2023 - Current

Sr. Project Manager

IBC Bank
01.2019 - 05.2023

IT Project Manager

Center for Health Care Services (CHCS)
02.2013 - 01.2019

Bachelor of Science - Business Management

Grand Canyon University
JAMES BROWN