Forward-thinking project manager confident in leading team members, managing schedules and coordinating resources. Keeps projects on-track with decisive supervision and quick problem-solving. Persuasive in communicating and negotiating with internal team members, vendors and other stakeholders.
Overview
11
11
years of professional experience
Work History
Sr. Project Manager
Innovative Communication Systems
San Antonio, TX
05.2023 - Current
Facilitate the definition of project missions, goals, tasks, and resource requirements; resolve or assist in the resolution of conflicts within and between projects or functional areas; develop methods to monitor project or area progress; and provide corrective supervision if necessary
Conduct kick-off meetings prior to the start of projects to discuss SOW
Communicate with stakeholders, general contractors and vendors and provide updates throughout the project lifecycle
Coordinate with clients and team for scheduling of all projects
Track budget, change requests, risks, issues, and resolutions
Schedule project timelines, assign techs, communicates with customers daily
Draw up detailed plan for how to achieve each stage of a project.
Produced thorough, accurate and timely reports of project activities.
Outlined work plans, assessed resources and determined timelines for projects.
Analyzed data from completed projects in order to identify areas for improvement.
Sr. Project Manager
IBC Bank
San Antonio, TX
01.2019 - 05.2023
Lead and manage multiple IT, Compliance, Regulatory and Business project upgrades for new company-wide installations that provide more robust systems to allow for more efficient management
Overall responsibilities include:
Project Planning
Create Charter
Monitor and control project timelines
Lead weekly Team meetings along with monthly Stakeholder Meetings
Weekly Status Reporting
Finalize Business Requirements with Clients
Worked with cross functional teams (DBA’s, ITE, Developers, Help Desk, Production Support/Field Techs, Network Administrators
Document Lessons Learned for future projects
Monitored internal financial budgets to measure against projections.
Streamline Operations (Create processes that eliminate unnecessary cost
Create processes that significantly reduce the time it takes for equipment to be received by users
Ensure effective routines and department protocols are in place.
Produced thorough, accurate and timely reports of project activities.
Ensured compliance with relevant regulations during all stages of a project's lifecycle.
Communicated with key stakeholders on milestones
Managed project scope, timeline and budget in alignment with company objectives.
Provided guidance to team members on how to overcome obstacles during the course of a project.
Developed comprehensive project plans to be shared with stakeholders.
Implemented change management processes when issues arose to keep project moving forward and adjust to shifted priorities.
Evaluated performance metrics for ongoing projects in order to assess progress towards goals.
Reviewed final results of each project before delivery.
Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
Analyzed data from completed projects in order to identify areas for improvement.
Outlined work plans, assessed resources and determined timelines for projects.
IT Project Manager
Center for Health Care Services (CHCS)
San Antonio, TX
02.2013 - 01.2019
Led and managed multiple IT project upgrades for new company-wide installations that provide more robust systems to allow for more efficient management and reporting (workstations/laptop, servers, switches, routers, access points, printers, scanners, network drops, all peripheral equipment)
Overall responsibilities include
Project Planning, Development and Implementation of Inventory Policy and Procedures
Led weekly Team meetings along with monthly Stakeholder Meetings
Weekly Status Reporting, Issues/Risks Management
Finalize Business Requirements with Clients
Manage cross functional teams (DBA’s, Help Desk, Production Support/Field Techs, Network Administrators)
Lessons Learned
Budget Management
Responsible for reducing overall Operating Costs
Create Purchase Orders, Quotes, Invoices, and RFP’s in MUNIS System
Ensure effective routines and department protocols are in place
Education
Bachelor of Science - Business Management
Grand Canyon University
Phoenix, AZ
04-2018
Skills
Project Planning
Requirements Gathering
Meeting Facilitation
Cost Control
Client Relations
Scope Management
Schedule Coordination
Project Goals and Milestones
Agile Methodology
Cross-Functional Communication
Project Scheduling
Documentation Management
KPI Tracking
Quality Control
Risk Management
Timeline
Sr. Project Manager
Innovative Communication Systems
05.2023 - Current
Sr. Project Manager
IBC Bank
01.2019 - 05.2023
IT Project Manager
Center for Health Care Services (CHCS)
02.2013 - 01.2019
Bachelor of Science - Business Management
Grand Canyon University
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