Summary
Overview
Work History
Education
Skills
Timeline
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James Brown

Richfield,MN

Summary

Experienced Independent Courier with 7+ years in medical delivery, last-mile logistics, and on-demand delivery via platforms such as Senpex, Roadie, Spark, Uber Eats, DoorDash, and GoShare. Skilled in time-sensitive transport, secure handling of medical specimens and confidential materials, and providing exceptional customer service. Known for professionalism, punctuality, and meticulous attention to detail in high-pressure environments. Holds a valid STA (Security Threat Assessment) number for secure access during sensitive deliveries.

Overview

9
9
years of professional experience

Work History

Independent Medical & Last-Mile Courier

Various Platforms (Senpex, Roadie, Spark, Uber Eats, DoorDash, GoShare)
Minneapolis–St. Paul Metro Area
01.2017 - Current
  • - Delivered high-priority medical items (labs, specimens, prescriptions) for healthcare partners and diagnostic labs under HIPAA and safety guidelines.
  • - Provided last-mile delivery for retail clients and gig-based logistics partners with 100% on-time delivery rate.
  • - Efficiently managed routes using GPS, delivery apps, and traffic-aware planning for maximum efficiency.
  • - Maintained regular communication with dispatchers, labs, pharmacies, and customers to ensure real-time updates and satisfaction.
  • - Conducted basic vehicle inspections to ensure reliability and safety during long shifts.
  • - Accurately scanned and recorded deliveries, obtaining signatures and maintaining detailed records for chain of custody compliance.

Education

High School Diploma -

Hillcrest High School
Country Club Hills, IL

Skills

  • Medical specimen handling & chain of custody
  • HIPAA-compliant delivery procedures
  • Last-mile delivery logistics
  • Time management & route optimization
  • GPS navigation & multi-app usage
  • Package scanning, tracking & proof of delivery
  • Customer communication & conflict resolution
  • Light vehicle maintenance & safety checks
  • Courier safety standards
  • Cold chain transportation (temperature- sensitive items)
  • Familiar with dispatch systems and delivery platforms (Senpex, Spark, Roadie, GoShare, DoorDash, Uber Eats)

Timeline

Independent Medical & Last-Mile Courier

Various Platforms (Senpex, Roadie, Spark, Uber Eats, DoorDash, GoShare)
01.2017 - Current

High School Diploma -

Hillcrest High School
James Brown