JAMES BURGESS
Jackson,CA
Summary
Detail-oriented technician with extensive experience in technical, artistic and production engraving, screen-printing, embroidery and production management. Notable for consistently delivering outstanding performance and innovative solutions that enhance operational efficiency. Core competencies include precision craftsmanship, project management, and customer service excellence. Aiming to apply expertise and drive for further success in a dynamic production environment.
Enthusiastic worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in any and all facilities. Excel at time management, communication, and adaptability, ensuring smooth operations and positive passenger experiences.
Overview
29
29
years of professional experience
Work History
Owner/Operator
Creative Touch Logowear
Jackson, CA
06.2025 - Current
- Develop creative designs for client logos, t-shirts, workwear and promotional items.
- Manage daily operations of custom apparel production and fulfillment.
- Coordinate with suppliers to ensure timely delivery of products.
- Provided customer service support, addressing inquiries and order issues.
- Maintained financial records for budgeting and expense tracking.
- Proficient in CorelDraw and PhotoPaint for main graphic production, along with various online resources.
Production Manager
JB's Awards & Custom Apparel
Jackson, CA
05.1997 - 01.2024
- Managed all engraving, printing, die sublimation, and glass etching processes.
- Produced trophies and awards with a focus on quality and precision.
- In charge of all graphics for screen printing, vinyl, embroidery, awards, and industrial signage.
- Managed incoming orders in the engraving department, handling material acquisition and billing through in-house business management systems.
- Provided customer service support related to custom engraving and printing.
Education
High School Diploma -
Amador High School
Sutter Creek, CA06.1983
Completion - Service Transaction Skills
American Honda Corp.
French Camp, CASkills
- Production work
- Equipment Repair
- Equipment operation
- Safety and compliance
- Hand and power tools
- Hand-eye coordination
- Equipment maintenance
- Production procedures
- Documentation and reporting
- Customer service management
- Scheduling
- Process Optimization
- Adaptive decision making
References
References available upon request.
Timeline
Owner/Operator
Creative Touch Logowear
06.2025 - Current
Production Manager
JB's Awards & Custom Apparel
05.1997 - 01.2024
High School Diploma -
Amador High School
Completion - Service Transaction Skills
American Honda Corp.