Experienced senior technician bringing several years' experience and strengths in leadership, coaching and organizing field work. Focused on delivering high-quality work every time.
Overview
1
1
Certification
3
3
years of post-secondary education
28
28
years of professional experience
Work History
Senior technician
Henley valvoline instant oil change
Fort Myers, Florida
05.2026 - Current
Conducted regular preventive maintenance inspections on equipment to detect potential problems before they occurred.
Inspected vehicles for belts, lights, tires, and fluid levels.
Replaced batteries, air filters, wipers, and other routine parts.
Guided customers through recommended services and vehicle concerns.
Followed safety procedures and shop standards during daily repairs.
Verified service details and paperwork before releasing vehicles.
Checked carfax records and verified Valvoline manufacturer recommendations for service accuracy.
Developed and implemented new technical procedures to improve operational efficiency.
Trained junior technicians in basic troubleshooting techniques and best practices for repairing hardware components.
Leak detection technician
LEAK surgeon Inc
Cape Coral, Florida
03.2005 - 06.2026
Tested for leaks in customer's systems using specialized leak detection equipment.
Operated leak detection instruments for the purpose of determining the presence and location of leaks in process equipment.
Calibrated and adjusted leak detection systems according to manufacturer's specifications.
Inspected and tested pipes for leaks using pressure gauges, hydrostatic testing, ultrasonic testing, or infrared leak detection devices.
Diagnose leaks across slabs, roofs, structures, windows, pools, and spas; perform pool and spa repairs
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with customer requests and answered questions to improve satisfaction.
Senior technician
Metrolube Valvoline instant instant oil change
Cape Coral, Florida
07.2025 - 05.2026
Performed oil changes and fluid services at Valvoline Instant Oil Change.
Inspected vehicles for belts, lights, tires, and fluid levels.
Replaced batteries, air filters, wipers, and other routine parts.
Used service tools to complete fast, accurate maintenance checks.
Guided customers through recommended services and vehicle concerns.
Followed safety procedures and shop standards during daily repairs.
Correctional Officer
Florida Department of corrections
Arcadia, Florida
01.2014 - 03.2015
Ensured security and order in Florida Department of Corrections housing units, contributing to a safe environment for staff and inmates.
Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Escorted inmates to appointments, meals, recreation, and court proceedings.
Conducted searches for contraband in cells, visitors, and common areas.
Responded to emergencies and implemented force policies.
Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
Engaged with inmates to de-escalate conflicts and foster a peaceful atmosphere within the facility.
Recorded incidents, observations, and shift reports to support supervisory oversight and enhance operational transparency.
Maintained clear and open communications with facility areas to support safe operations.
Manager
Art’gentina dental lab
Cape Coral, Florida
04.1999 - 07.2012
Managed dental lab production schedules and technician workflow at Art'gentina dental lab.
Coordinated crown, bridge, and denture case handling for Art'gentina dental lab.
Supervised quality control for models, fittings, and finished prosthetics.
Monitored staff performance and addressed issues.
Resolved workflow issues and supported smooth service across Art'gentina dental lab.
Trained dental lab staff on procedures, standards, and daily operations.
Evaluated staff performance through regular assessments and feedback sessions. and addressed issues.
Enforced customer service standards and resolved customer problems to uphold quality service.
Automotive Mechanic
Tire Kingdom
Fort Myers, Florida
05.2008 - 04.2010
Diagnosed engine, brake, and electrical problems using shop diagnostics and manual inspections.
Inspected vehicles for safety issues and documented repair needs in service records.
Performed detailed assessments of vehicle components, including belts, lights, tires, and fluid levels, to identify potential maintenance needs.
Replaced worn parts including belts, filters, hoses, batteries, and brake components.
Replaced batteries, air filters, wipers, and other routine parts.
Used service tools to complete fast, accurate maintenance checks.
Guided customers through recommended services and vehicle concerns.
Coordinated with service advisors to explain repairs and prioritize vehicle work orders.
Followed safety procedures and shop standards during daily repairs.