James Butcher
Newbury Park,CA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
8
8
years of professional experience
Work History
Volunteer Beekeeper and Assistant Educator
California State University Channel Islands
05.2022 - Current
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Preserved general hive health by inspecting for mites and providing ample food for bees.
- Maintained orderly condition and cleanliness of hives by regularly checking colonies for larvae and pests.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
5th Manager
Albertsons LLC
10.2015 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Bachelor of Arts - Biology
California State University - Channel Islands
Camarillo, CA05.2022
Associate of Science - Biology
Moorpark College
Moorpark, CA05.2019
High School Diploma -
Newbury Park High School
Newbury Park06.2015
Skills
- Collaborative and Team-Oriented
- Caring and Empathetic Demeanor
- Maintaining Safe Environment
- Teacher Support and Collaboration
- Hive Maintenance
- Preventive Maintenance
- Staff Management
- Employee Coaching and Mentoring
- Inventory Management
- Daily Cash Management
- Use of Wildlife Identification Applications ie Seek/iNaturalist/Merlin/eBird
- Use of Microsoft Word/Excel/Powerpoint
References
Dr Ruben Alarcon
California State University - Biology Department
ruben.alarcon@csuci.edu
Lara Pace
Albertsons LLC - Service Operations Manager
s0391c36@safeway.com
(805)499-7795
Krystal Tapia
Albertsons LLC - District Level Customer Relations Manager
(626)434-0029
Timeline
Volunteer Beekeeper and Assistant Educator
California State University Channel Islands
05.2022 - Current
5th Manager
Albertsons LLC
10.2015 - Current
Bachelor of Arts - Biology
California State University - Channel Islands
Associate of Science - Biology
Moorpark College
High School Diploma -
Newbury Park High School