Summary
Overview
Work History
Timeline
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James Byrd

Summary

Performance-driven with over 30 years sales and customer service experience. Skilled at building strategic partnerships and managing existing relationships. Proven history of meeting and exceeding objectives. Adaptable with strong work ethic and the ability to thrive in team-based or individually motivated settings.


  • Ability to prioritize and handle multiple task
  • Ability to take directions, fit in and work with people at all levels
  • Detail oriented and driven by excellence


Overview

2026
2026
years of professional experience

Work History

Project Manager

Shamrock Roofing
04.2023 - 05.2025
  • Prospected new customers and provided roof inspections for insurance or retail estimate.
  • Negotiated contracts and closed agreements to maximize profits.
  • Provided outstanding customer experience.
  • Managed projects from procurement to commission by checking any damage repairs, roof quality and monitoring the construction process.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Verified quality of delivered materials and conformance before roof replacement build day.

Assistant Property Manager

Heritage Hill Apartments
02.2021 - 03.2023
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.

Sales and Finance Representative

30 Years
  • Interviewed prospective customers to identify purchasing needs and articulated vehicles value and benefits.
  • Used consultative sales process to match customers with vehicles suiting their needs
  • Strategically negotiated with customers to close on deals and increase sales
  • Initiated conversations with customers to uncover financial needs, cross-sell products and services to meet sales goals.
  • Discussed financial options with clients and provided informed suggestions.
  • Prepared contracts and related documentation according to strict standards.

Timeline

Project Manager

Shamrock Roofing
04.2023 - 05.2025

Assistant Property Manager

Heritage Hill Apartments
02.2021 - 03.2023

Sales and Finance Representative

30 Years

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James Byrd