JAMES C. THOMAS
Eagan,Minnesota
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
27
27
years of professional experience
Work History
Hospitality Specialist/Community Relations
Suite Solutions LLC
02.2018 - Current
- Provide the highest in quality service and coordinate logistical operations
- Assist in developing sales leads and monitoring sales activities
- Provided supervisory role for staff, volunteer, interns and contractors.
- Responsible in maintaining company fleet of vehicles
- Manage the movement, distribution, and storage of company inventory and assist in maintaining company expense reports
- Established community relationships with prominent individuals within and outside of corporation while maintaining professional relationship with international and domestic clients (government agencies, national security, universities, and embassy's)
- Responsible in planning and managing daily logistical operation, including transportation, warehouse and customer service operations
- Maintain strong relationship with customers by boosting satisfaction, enhancing brand image, resolving issues and increasing customer loyalty
- Collaborated with various team members to meet guests' requests.
Master Trainer/Customer Relations
CT Fitness LLC
06.2003 - Current
- Created training and nutritional programs to clients, provided exclusive training programs for Fortune 500 national corporate housing companies (Archstone, JBG, Bozzuto), Professional Sports teams (NBA, NFL, NCAA) and government agencies (FBI, ATF, CIA, DEA, Secret Service, and the Military)
- Established a fundraising program to assist in raising money for humanitarian programs globally through fitness
- Provided in-house training to new employees concerning maintenance of standardized training approaches.
- Recruited, interviewed and onboarded 65 new instructors, boosting corporate success.
- Supervised naval officer instructors and oversaw daily functions of training department.
- Lead special seminars for different types of employees.
- Hired, trained and oriented new instructors for long-term success.
Co-Founder/Humanitarian Aid worker
Yahweh Outreach International, NGO
03.2000 - Current
- Oversee all humanitarian operations in over 15 countries by providing sustainable social service program to impoverished areas and vulnerable population globally
- Supervising over 100 volunteers and 25 staff employees daily
- Established foundational processes for business operations.
- Oversaw business-wide changes to modernize procedures and organization.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Collaborated with other professionals to plan and coordinate care for clients.
- Assisted clients in identifying community resources and connecting with appropriate services.
Fitness Director/Assistant Director
Sport and Health Company
02.2001 - 06.2003
- Responsible in managing daily fitness operations for the entire fitness center, including maintaining daily sales for all fitness activities, performances, revenue goals and client membership retention
- Provided leadership role as club director, as needed
- Instructed gym members about correct use of weight resistance and cardiovascular equipment.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
- Explained use of exercise equipment to all participants, prioritizing safety at all times.
- Created individualized fitness programs to meet clients' goals, physical abilities and limitations.
- Stayed current with CPR and first aid certification to provide emergency response in case of injury.
- Helped clients set and achieve health and wellness goals.
- Developed and maintained positive relationships with community members, businesses and vendors to build trust and rapport.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Fitness Director/Lead Personal Trainer
Gold's Gym LLC
03.1998 - 02.2001
- Responsible in overseeing all daily operations, Sales, and monitoring of fitness staff, performance, revenue goals, and membership retention.
- Assist in the designing and managing 'The First Gold's Gym' in Washington DC
- Demonstrated proper form and technique to prevent injury.
- Promoted fitness classes to boost gym attendance.
- Motivated participants through one-on-one instruction and positive feedback.
- Assisted with marketing and promoting of classes and services.
- Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
- Educated clients on importance of proper nutrition to reach fitness objectives.
- Developed healthy eating meal plans for clients to provide holistic approach.
Education
Emergency Medicine School -
01.1997
Medical Corpsman -
01.1992
- Graduated top 10% of my class (2nd)
- GPA: 94.5
Pharmacy School -
01.1990
- Graduated top 10% of my class
- GPA: 9.2
Skills
- Strong management skills
- Professional and Punctual
- Strong communication
- Ability to handle crises
- Complex Problem-solving
- Friendly and inviting
- Work with diverse populations
- Strong multi-tasking skills
- Work with diverse populations
- Positive attitude
Awards And Acknowledgements
- National Defense Service Medal for US Navy/Marines
- Special Operation ribbon for US Coast Guard
- 'TOP DOC' Award for achieving the highest education and physical fitness score on the entire Marine Corp base
- Appreciation award from Kenya Government and National Defense University - for outstanding leadership and public service
Certification
Redcross Bloodborne Pathogen Certificate
Redcross BLS/CPR/AED Certificate
Redcross Anaphylaxis and Epinephrine Auto-Injection Administration Certification
NASM Personal Training Certification
Accomplishments
Supervised team of 55 staff members.
- Achieved in creating a Global Women's Coalition Program Created a Global Women's Coalition Program that focuses on providing sustainable and empowering projects to help most vulnerable women from around the world.
- Achieved Developed an Agricultural education program in over five countries. The program is designed to teach poor families how to grow a farm. With the farm, people are learning to start a business and feed their families.
- Supervised 75 staff members and 350 volunteers in over 15 countries
- In collaboration with international agencies and foreign government, establishing human trafficking programs and safe houses in multiple countries.
- Achieving in providing continuous customer relationship with over 100 countries for the last seven years through the United States National Defense University.
- Establish and manage numerous schools globally under my organization
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceFlexible work hoursPersonal development programsCareer advancementHealthcare benefitsWork from home optionPaid time offPaid sick leave401k matchTeam Building / Company RetreatsLanguages
English
Native language
French
Intermediate (B1)
B1
Spanish
Intermediate (B1)
B1
Interests
Humanitarian
Outdoor adventure
Staying fit
Reading books
Coffee house
Jazz
Volunteering
Timeline
Hospitality Specialist/Community Relations - Suite Solutions LLC
02.2018 - Current
Master Trainer/Customer Relations - CT Fitness LLC
06.2003 - Current
Fitness Director/Assistant Director - Sport and Health Company
02.2001 - 06.2003
Co-Founder/Humanitarian Aid worker - Yahweh Outreach International, NGO
03.2000 - Current
Fitness Director/Lead Personal Trainer - Gold's Gym LLC
03.1998 - 02.2001
George Washington University - Emergency Medicine School,
Fleet Marine Force Field Medical School - Medical Corpsman,
Naval School of Health Sciences - Pharmacy School,
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