James Cain
Decatur,GA
Summary
Versatile and results-driven professional with a proven track record at CHEETAH and Longhorn Steakhouse, excelling in cleanliness standards and customer service. Demonstrated initiative by improving bathroom efficiency and enhancing kitchen operations. Skilled in stress tolerance and cleanliness, fostering positive environments and achieving significant improvements in operational workflows.
Overview
5
5
years of professional experience
Work History
Bathroom Attendant
CHEETAH
10.2023 - Current
- Improved bathroom efficiency by promptly addressing maintenance issues and coordinating with custodial staff.
- Contributed to the overall atmosphere of the venue by providing courteous and respectful interactions with all patrons.
- Fostered a positive work culture among team members by displaying strong communication skills and willingness to support others when needed.
- Implemented proactive measures to prevent bathroom vandalism and misuse by closely monitoring facilities during peak hours.
Dishwasher
Longhorn Steakhouse
06.2023 - 10.2023
- Maintained cleanliness of kitchen areas by removing trash.
- Met deadlines consistently through strict adherence to supervisory directions.
- Maintained cleanliness and dryness in work area.
- Maintained cleanliness of all dishes, utensils, and glassware adhering to restaurant safety standards.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
- Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
- Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.
- Gently moved glassware, crystal, and other delicate items to prevent breakage.
Owner/operator
Cain Transport
12.2019 - 03.2022
- Developed business plan, processes and procedures to provide superior Product or Service to customers.
- Secured beneficial contract terms by negotiating with vendors.
- Implemented effective financial management practices, improving cash flow and profitability.
- Evaluated income and expenses regularly.
- Implemented waste reduction strategies efficiently.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
- Optimized workflow processes through careful analysis of operational needs and resource allocation.
- Improved safety standards by regularly reviewing protocols and implementing necessary updates.
- Operated with safety and skill to avoid accidents and delays.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Interacted well with customers to build connections and nurture relationships.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Consulted with customers to assess needs and propose optimal solutions.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Managed day-to-day business operations.
Education
Information Tech -
NextgenT
11.2023
Medical Assistance - Medicine
Brown Mackie College
Atlanta, GA05.2016
Skills
- Reliability and punctuality
- Cleanliness standards
- Discretion and confidentiality
- Stress tolerance
- Initiative-taking
- Stock management
- Customer service
- Sweeping and mopping
- Reliability
- Cleaning bathrooms
Timeline
Bathroom Attendant
CHEETAH
10.2023 - Current
Dishwasher
Longhorn Steakhouse
06.2023 - 10.2023
Owner/operator
Cain Transport
12.2019 - 03.2022
Information Tech -
NextgenT
Medical Assistance - Medicine
Brown Mackie College
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