James Campbell
Apopka,FL
Summary
I am experienced with handling customer interactions and resolving issues promptly with a solid background in retail sales and customer service! I love assisting, helping, and talking with people. Ensuring that customers receive a perfect and personable interaction is extremely important, and I try my best to do that one hundred percent of the time.
Overview
4
4
years of professional experience
Work History
Sales Consultant
Mullinax Ford of Central Florida
10.2021 - 05.2025
- My main responsibility was providing excellent customer service at any capacity, whether it was directly helping a client of mine, making sure a customer was taken care of on our dealership lot, or directing a client who called in to the dealership or submitted an internet inquiry.
- I analyzed customer needs and interests, determining appropriate and relevant products that fit the criteria. This would involve a personable touch on my side, making sure that my customers were heard and understood.
- I was in charge in setting up expectations for my customers, whether it meant setting an appointment with the customer or following up on a customer issue to make sure it was taken care of. I was always seeking to exceed expectations and over-deliver.
- A big part of my job was handling client deposits, transactions, and customer credit, as well as adhering to company guidelines in regard to privacy laws.
Education
High School Diploma -
Apopka High School
Apopka, FL05.2022
Skills
- Customer oversight
- Policy and procedure adherence
- Time management
- Verbal communication
- Collecting payments
- Product demonstrations
- Handling customer complaints
- Customer engagement
- Building rapport
- Welcoming customers
- Problem-solving
- Store opening and closing
LANGUAGES
Spanish
Limited Working
English
Native or Bilingual
Timeline
Sales Consultant
Mullinax Ford of Central Florida
10.2021 - 05.2025
High School Diploma -
Apopka High School
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