Dynamic sales professional with a proven track record in customer relationship building and upselling. Recognized for delivering exceptional customer experiences and driving team performance through effective coaching.
Overview
4
4
years of professional experience
Work History
Appliances Category Advisor
Best Buy
Auburn Hills, MI
06.2025 - Current
Utilized a consultative selling approach to recommend personalized solutions based on customer needs/lifestyle.
Coordinated appliance deliveries, installations, and customer follow-ups to ensure smooth execution and a positive end-to-end customer experience.
Shift Lead
Best Buy
Utica, MI
10.2024 - 06.2025
Resolved customer inquiries and complaints, fostering positive shopping experiences.
Conducted regular performance evaluations, identifying areas for employee development and growth.
Trained and mentored new employees to maximize team performance.
LG Home Theater VPL
Best Buy
Utica
02.2023 - 10.2024
Trained new staff on sales techniques and LG product knowledge, driving revenue for both Best Buy and LG.
Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
Sales Advisor
Best Buy
Utica, MI
08.2022 - 02.2023
Assisted customers in product selection, enhancing overall shopping experience.
Provided expert knowledge on electronics, driving informed purchasing decisions.
Collaborated with team members to achieve monthly sales goals and improve overall performance.