James Carabine
Lutz
Summary
Strategic and results-driven professional with a strong background in customer service, logistics, and sales. Highly skilled in problem-solving, critical thinking, and optimizing operational efficiency. I am passionate about leveraging analytical and interpersonal skills to drive organizational success. Currently completing a Bachelor of Arts in Criminology with a graduation date of August 10, 2024. I am seeking opportunities in business operations, logistics, and security compliance, where my leadership, adaptability, and commitment to excellence can have a measurable impact.
Overview
4
4
years of professional experience
Work History
Independent Contractor
Self-Employed | Independent Contractor (Uber Eats & DoorDash)
08.2024 - Current
- Maintained a 5-star Rating for exceptional service, efficiency, and professionalism
- Successfully managed high-demand delivery operations while optimizing time and resource allocation for peak earnings
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Achieving a customer satisfaction rating of 100% through punctuality and service excellence
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Utilized data-driven decision-making to maximize revenue by leveraging demand surges and strategic route planning
- Demonstrated strong interpersonal skills, fostering positive customer interactions and achieving high retention rates
Sales Ambassador
Busch Gardens Tampa Bay
07.2021 - 08.2024
- Provided tailored product recommendations to enhance guest experiences, contributing to increased sales performance
- Maintained a professional, customer-centric environment by delivering expert guidance on product quality and value
- Executed inventory management strategies to ensure optimal stock levels aligned with consumer demand
- Recognized for exceeding customer satisfaction metrics and fostering brand loyalty through superior service
Education
Bachelor of Arts - Criminology
University of South Florida
Tampa, FL08.2024
Associate of Arts - Psychology
Hillsborough Community College
Tampa, FL01.2021
Skills
- Data Interpretation & Trend Analysis
- Operational Efficiency & Cost Management
- Conflict Resolution & Risk Assessment
- Workload management
- Client relationship building
- Deadline adherence
- Safety compliance
Professional Development And Certifications
- Leadership & Team Development – Completed NSLS training in executive communication, strategic problem-solving, and organizational leadership.
- Time Management & Productivity – Expertise in maximizing efficiency in high-pressure environments.
Technical And Analytical Skills
- Data Interpretation & Trend Analysis – Applying quantitative and qualitative reasoning to inform strategic decisions.
- Operational Efficiency & Cost Management – Enhancing profitability through optimized workflows and expense tracking.
- Conflict Resolution & Risk Assessment – Experienced in evaluating challenges and implementing proactive solutions.
- CRM & Digital Platforms – Proficient in customer management systems, route optimization tools, and delivery platforms.
Timeline
Independent Contractor
Self-Employed | Independent Contractor (Uber Eats & DoorDash)
08.2024 - Current
Sales Ambassador
Busch Gardens Tampa Bay
07.2021 - 08.2024
Associate of Arts - Psychology
Hillsborough Community College
Bachelor of Arts - Criminology
University of South Florida
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