JAMES CARDIELLO
Winter Garden,USA
Summary
Experienced Business Development Executive with extensive expertise in strategic planning, operational efficiency, and revenue growth. Proficient in building strong client relationships, identifying profitable business opportunities, and leading cross-functional teams to achieve corporate objectives. Notable achievements include developing innovative business strategies that led to significant market expansion and improved profitability.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Vice President of Business Development
BTS Sytems
Orlando, FL
05.2024 - Current
- Develop a business plan to expand company operations and product offerings
- Negotiate contracts with technology partners
- Create and implement key performance indicators (KPIs) for the sales team
- Implement a new customer relationship management (CRM) system to effectively manage the sales process and team
- Increase revenue growth by 30% by introducing a new product offering
- Transition the business financial model to an ARR model to enhance future growth and sustainability
- Hired two employees to oversee the new market vertical
- Build key relationships with partners to expand the company territory
- Implement multiple ERP software platforms- Proposify, Bid Prime, Hubspot
Senior Director of Business Development
IPS Group
San Diego, CA
01.2016 - 05.2024
- Directed sales operations by overseeing efforts of three team members in meeting annual objectives.
- Defined and monitored KPIs to evaluate sales team performance.
- Analyzed market data and integrated CRM tools to uncover potential leads.
- Cultivate and enhance relationships with existing clients to grow legacy accounts.
- Generated detailed sales performance presentations for executive evaluation on a monthly and quarterly basis.
- Analyzed competitors to highlight unique market advantages.
- Partnered with strategic resellers, consultants, and parking operators to design tailored technological solutions.
- Developed and presented tailored presentations to attract potential clients.
- Collaborated with marketing department for efficient RFP responses.
- Surpassed 2023 annual sales target by generating over $5 million in revenue.
- Reached a milestone of $750,000 ACV for the year 2024.
- Honored with Players Club Award in 2023 and 2024.
- Achieved consistent yearly growth in regional market share.
- Assisted sales team in meeting quotas.
- Collaborated on crafting marketing strategies for upcoming software launches.
- Established East Coast office with two initial hires: inside sales representative and customer service representative.
- Earned Regional Sales Award for consecutive years 2019 and 2020.
- Conducted regular one-on-one sessions with team members for performance evaluation.
- Monitored industry trends to identify opportunities for expansion and innovation.
- Conducted team meetings to discuss performance outcomes and priority updates.
- Fostered teamwork by consistently sharing feedback and recognizing achievements.
- Drove client satisfaction and improved support services to increase retention.
- Analyzed financial performance metrics and identified areas for improvement.
- Built relationships with external partners, vendors, and customers in order to foster collaboration.
Business Development, Manager
Flowbird
Moorestown, NJ
01.2011 - 01.2016
- Actively promote transportation systems and energetically seek to establish new accounts in the Northeast
- Collaborate closely with clients and consultants to develop the Request for Proposal (RFP) process
- Deliver presentations to both existing and potential clients
- Build and maintain key relationships with current clients, parking operators, real estate developers, and municipal/institutional managers to drive sales of new systems and foster future account maintenance and service relationships
- Possess in-depth knowledge of software and hardware products and demonstrate the ability to promote, showcase, and sell them effectively and profitably
- Assist with project supervision, which includes overseeing the system, ordering equipment, coordinating processes, ensuring system acceptance, and managing accounts
- Support the Marketing department in promoting and selling On-Street and Off-Street Parking Systems
- Manage and develop distribution channels to meet monthly and annual sales targets
- Developed a distribution channel that exceeded annual sales goals for 2012, 2013, and 2014
- Established two resellers that received annual sales awards in 2013 and 2014
- Implemented new technology and payment solutions to generate revenue for owners, operators, and municipalities
- Collaborated with vendors to create a complete parking ecosystem for clients
- Networked during regional trade shows to actively promote the Parkeon product and build key relationships
Director of Operations
INTERPARK/GE CAPITAL
Philadelphia, PA
01.2007 - 01.2011
- Company Overview: Commercial Real Estate/Asset Management/Parking Facilities Management
- Oversaw fifteen facilities in the Greater Philadelphia region, generating $22 million in sales revenue
- Supervised a team of five managers, ensuring the accuracy of profit and loss statements, and prepared reports for both property owners and the corporate office
- Developed the annual budget for all facilities in collaboration with the Regional Vice President
- Reported financial performance and provided quarterly updates on business activities to real estate clients
- Conducted weekly staff meetings to share best practices and discuss portfolio performance
- Implemented a marketing campaign to increase sales, which included dynamic pricing and the introduction of value-added services
- Commercial Real Estate/Asset Management/Parking Facilities Management
- Designed, reviewed, and implemented operational procedures for the Safety Committee, the Manager on Duty, and the Night Supervisor program
- Appointed as Contract Manager for the SEPTA Garage Transportation Center
- Received the Safety of the Year Award for achieving zero employee accidents
- Played a key role in successfully defeating a union organizing campaign
Education
Bachelor of Arts - Business Management
Farleigh Dickinson University
Madison, NJ01.2001
Skills
- Sales Strategy Development
- Government sales
- Contract Negotiation Expertise
- Channel Management
- Professional Networking
- Data-driven decision making
- Client Relationship Management
- Strategic Partnership Development
- Goals and performance
- CRM Software Proficiency
- Software Systems Proficiency
- Lead pipeline development
- Business development and planning
- Competitive intelligence
Professional Development
- Completed GE Capital Personnel Relations Leadership Seminar.
- Certified Six Sigma Greenbelt from Starwood Hotels and Resorts.
Accomplishments
- Sales Players Club
- Regional Sales Award
Certification
- Six Sigma Greenbelt
- GE Leadership
Timeline
Vice President of Business Development
BTS Sytems
05.2024 - Current
Senior Director of Business Development
IPS Group
01.2016 - 05.2024
Business Development, Manager
Flowbird
01.2011 - 01.2016
Director of Operations
INTERPARK/GE CAPITAL
01.2007 - 01.2011
Bachelor of Arts - Business Management
Farleigh Dickinson University
Similar Profiles
Rohit RaviRohit Ravi
Technical Specialist – Tier1 at CommVault Sytems IncTechnical Specialist – Tier1 at CommVault Sytems Inc
KIMBERLY EZELLKIMBERLY EZELL
Debt Collector Agent at National Enterprise SytemsDebt Collector Agent at National Enterprise Sytems
ANUSREE PANUSREE P
Senior Test Engineer at KeyValue Software SytemsSenior Test Engineer at KeyValue Software Sytems
William MerazWilliam Meraz
Customer Service Representative at Dollar TreeCustomer Service Representative at Dollar Tree
Ta’lour FordTa’lour Ford
Senior Barista at Barnes And NobleSenior Barista at Barnes And Noble