James Carey

Senior Field Service Technician

Enduro Pipeline Services

08.1999 - Current

Inspected, evaluated and calibrated electrical and mechanical systems and components.
Reduced response times by effectively prioritizing service requests based on urgency and impact on operations.
Provided technical support to troubleshoot, repair and maintain operational efficiencies in pipeline integrity.
Delivered high-quality training sessions to junior technicians, promoting skill development and knowledge sharing.
Provided exemplary customer service on each field visit to deliver exemplary customer service.
Demonstrated to customers proper methods for maintaining pipeline integrity and cleaning.
Mentored new hires as they acclimated to company culture, policies, procedures – fostering a positive work environment within the team.
Contributed to sales efforts by identifying upsell opportunities during service visits and effectively communicating benefits to customers.
Spread out articles or materials and examined for holes, tears and other defects.
Established positive customer relationships by providing punctual, cost-effective solutions.
Diagnosed and aided in repaired problems with pipeline integrity and cleaning procedures.
Worked with diverse types of weather and ground conditions.
Followed safety procedures to avoid injuries in field.
Safely operated company to travel to service sites.
Improved customer satisfaction with timely and effective resolution of technical issues.
Managed maintenance activities, supervised staff, and inspected equipment.
Produced extensive service reports.
Established strong relationships with clients by providing exceptional customer support and addressing concerns promptly.
Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled duties.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Properly completed work reports for each field visit.
Demonstrated strong problem-solving abilities by quickly diagnosing and resolving complex technical issues in high-pressure situations.
Proactively addressed potential issues through preventative maintenance measures, reducing the frequency of critical failures in the field.
Trained and supported new hires resulting in better understanding of ILI procedures.
Provided troubleshooting and repair support to customers.
Developed and maintained courteous and effective working relationships.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Exercised leadership capabilities by successfully motivating and inspiring others.
Resolved problems, improved operations and provided exceptional service.
Worked effectively in fast-paced environments.
Identified issues, analyzed information and provided solutions to problems.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Proved successful working within tight deadlines and a fast-paced environment.
Self-motivated, with a strong sense of personal responsibility.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Worked flexible hours across night, weekend, and holiday shifts.
Provided professional services and support in a dynamic work environment.
Gained strong leadership skills by managing projects from start to finish.
Gained extensive knowledge in data entry, analysis and reporting.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.

Summary

Overview

Work History

Senior Field Service Technician

Education

College Basics

High School Diploma -

Skills

Certification

Timeline

Senior Field Service Technician

College Basics

High School Diploma -

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