JAMES CARLTON
Ina,IL
Summary
Experienced with curriculum development, ensuring educational content meets all necessary standards and engages students. Utilizes a range of teaching methods to address different learning styles, promoting a well-rounded understanding of subjects. Strong understanding of classroom management techniques to maintain a productive and respectful learning environment.
Professional with a strong background in maintaining safety and security in correctional facilities. Proven ability to manage challenging situations with a calm and assertive approach. Skilled in conflict resolution, surveillance, and enforcing regulations. Known for reliability, adaptability, and effective teamwork in high-pressure environments.
Overview
17
17
years of professional experience
Work History
Insurance Claim Specialist
Insurance Claim Specialist
06.2023 - Current
- Carefully review claim information to verify accuracy and avert fraudulent claims.
- Accurately and efficiently scope properties for covered losses and complete a sketch and estimate using Xactimate software.
- Prepare comprehensive reports to settle claims accurately and efficiently.
- Maintain customer service and support throughout the claim handling process.
- Clarify coverages to the policyholder and assist with temporary living arrangements as necessary.
- Participating in job-specific training and continuing education programs to better assist our policyholders, while adhering to state laws and local building codes and ordinances.
Substitute Teacher
ROE #21
11.2021 - 12.2023
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as a substitute teacher by teachers based on excellent past referrals and trusted performance.
- Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
- Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes.
- Participated in professional development opportunities to stay current on educational trends and research-based teaching strategies for continuous improvement in practice.
- Provided substitute teaching services across multiple grade levels and subjects, maintaining educational continuity in absence of regular teachers.
Police Officer
Police Department
09.2014 - 08.2023
- Responded to reports of criminal activity, automobile crashes, and citizen complaints.
- Secured crime scenes, gathered evidence, and questioned witnesses to ensure public safety.
- Conducted preliminary investigations at the scene of a crime and or accident.
- Apprehended offenders, conducted interviews, and interrogations while maintaining citizens' rights.
- Trained recruit officers for a minimum period of sixteen weeks, as part of a three-phase, one-year training program.
- I participated in multiple public relations and community events, including school and youth programs, to build a stronger and more positive relationship between law enforcement officers and the public.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
General Laborer, Industrial
Continental Tire
09.2008 - 09.2014
- Collaborated with team members to complete tasks efficiently, supporting overall project objectives and deadlines.
- Demonstrated versatility in handling various job assignments, successfully adapting to different roles as needed within the team structure.
- Demonstrated adaptability by quickly learning new skills and techniques as required for specific projects or roles within the team.
- Adhered to company guidelines regarding personal protective equipment use, minimizing risk of injury on the job site.
- Assisted in assembly line operations, contributing to the timely completion of products according to deadlines.
- Reduced waste materials by adhering to recycling protocols and properly disposing of non-recyclable items.
- Expedited production processes through efficient material handling, reducing downtime and boosting output.
- Displayed strong problem-solving abilities when faced with challenges during projects, finding creative solutions that saved both time and resources.
Education
BA - Behavioral Science, Professional Studies
Missouri Baptist University
01.2022
A.A. -
Rend Lake College
01.2020
A.S. -
Rend Lake College
01.2020
A.A.S. -
Rend Lake College
01.2020
Skills
- Classroom management
- Relationship building
- Lesson planning
- Analytical Thinking
- Classroom instruction
- Policy Interpretation
- Conflict resolution
- Documentation Skills
- Attention to detail
- Team Collaboration
- Active listening
- Conflict Resolution
- Data entry
- Organizing and prioritizing work
- Legal Knowledge
- Microsoft office
- Communication Skills
- Critical thinking
- Cultural Competence
- Reporting skills
- Community Awareness
- Group and individual instruction
- Curriculum implementation
- Student assessment
- Inmate supervision
Timeline
Insurance Claim Specialist
Insurance Claim Specialist
06.2023 - Current
Substitute Teacher
ROE #21
11.2021 - 12.2023
Police Officer
Police Department
09.2014 - 08.2023
General Laborer, Industrial
Continental Tire
09.2008 - 09.2014
A.A. -
Rend Lake College
A.S. -
Rend Lake College
A.A.S. -
Rend Lake College
BA - Behavioral Science, Professional Studies
Missouri Baptist University
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