James Carozzi
York,PA
Summary
Energetic and results-oriented Dealer with over 3 years experience in Table Games and a B.S. in Business Administration seeking an expanded role in casino operations. Demonstrated proficiency in all aspects of table game operations, including strict adherence to gaming procedures, floor policies, and exceptional customer service. Currently pursuing an M.B.A in Organizational Management to enhance leadership abilities and supervisory skills.
Overview
8
8
years of professional experience
Work History
Table Games Dealer
Hollywood Casino
01.2021 - Current
- Certified in Craps, Roulette, Blackjack, and Carnival Games; holds a Pennsylvania G1 License
- Consistently exceeded customer service expectations, resulting in positive player feedback
- Proficient in all aspects of table game operations, including dealing, chip handling, game protection, and regulatory compliance
- Successfully resolved customer disputes, maintaining a calm and professional demeanor and minimizing disruptions to gameplay
Office Intern
Leader Heights Spine, Joint & Nerve Associates
09.2016 - 05.2021
- Prepared banking reports and reconciliations for office revenues
- Used specialized software to manage patient accounts
- Sorted, organized, and maintained files
- Assisted in patient processing and any office functions necessary to ensure smooth patient flow
Education
Master of Business Administration - Organizational Management
Eastern University
Philadelphia, PA05-2026
Bachelor of Science - Business Administration
Southern New Hampshire University
Manchester, NH05.2023
High School Diploma -
Central York High School
York, PA05.2019
Skills
- Craps
- Roulette
- Blackjack
- Carnival Games
- Exceptional interpersonal skills
- Conflict-resolution skills
- Gaming commission compliance
- Consistent high speed and game pace
Training
14 years of ongoing martial arts training (two black belts in Karate, brown belt in Brazilian Jiu-Jitsu) demonstrating discipline and dedication that fosters composure and attention to detail at work.
Skills
Craps, Roulette, Blackjack, Carnival Games, Pennsylvania G1 License, Exceptional interpersonal and conflict-resolution skills; consistently positive player feedback., Adherence to all gaming regulations and procedures
Timeline
Table Games Dealer
Hollywood Casino
01.2021 - Current
Office Intern
Leader Heights Spine, Joint & Nerve Associates
09.2016 - 05.2021
Bachelor of Science - Business Administration
Southern New Hampshire University
Master of Business Administration - Organizational Management
Eastern University
High School Diploma -
Central York High School
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