Summary
Work History
Education
Skills
Certification
Hi, I’m

James Carpenter Jr

HVAC Sales/Manager
Gaylord,MI
James Carpenter Jr

Summary

Thirty years of HVAC experience. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Goal-oriented manager with distinguished experience in HVAC industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Drove sales from 50K to 250K per month with an increased GPM 46% overall average. Currently selling, ordering equipment, responsible for job start up, billing, customer communications, scheduling team , organizing contractors, job completion, and final billing. In charge of hiring , firing, job reviews and raises for employees. Experienced with project cost estimation, ensuring accurate and comprehensive budget planning. Utilizes advanced analytical skills to assess project requirements and financial implications. Knowledge of industry standards and techniques, ensuring efficient and effective project execution. HVAC professional with proven abilities in examining requirements and plans to create proposals. Motivated to provide precise estimates by clearly understanding project objectives, defining scopes and determining schedules. Experienced in adhering to client feedback and revising estimate information to suit customer preferences.

Work History

Moore Mechanical

General Manager
05.2024 - 05.2025

Job overview

  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Formulated policies and procedures to streamline operations.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Streamlined the sales process, resulting in higher efficiency and shorter sales cycles.
  • Implemented innovative sales techniques to boost customer engagement and drive online sales growth.

Sheren Plumbing And Heating

Project Manager / Sales
09.2019 - 05.2024

Job overview

  • Oversaw high profile projects for by planning, designing, and scheduling
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Grew client base within 1 year to make profit for company.
  • Monthly sales went from 50k to 250k per month with a GPM of 46%
  • Supervised 4 crews , stepping in to support employees and deliver smooth sales processes for clients.
  • Produced contracts, reports, letters, and proposals for clients.

Garrhs Heating And Cooling

Project Manager / Sales / Estimation
12.2015 - 09.2019

Job overview

  • Identified plans and resources required to meet project goals and objectives.
  • Managed projects from procurement to commission.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
  • Modified and directed project plans to meet organizational needs.
  • Worked on & off with Garrhs Heating for over 30 years . Starting in Fabrication to Project Manager
  • Fostered relationships with vendors to promote positive working environment

R. W. Mercer

Project Manager
12.2014 - 12.2015

Job overview

  • Identified plans and resources required to meet project goals and objectives.
  • Managed projects from procurement to commission.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
  • Modified and directed project plans to meet organizational needs.
  • Oversaw high profile projects for by planning, designing, and scheduling phases.
  • Provided management for internal personnel, contractors and vendors.
  • Drove team success through shared vision and recognition of quality performance.
  • Identified, reviewed and applied policies and procedures.

Education

LOCHINVAR CREST BOILER SCHOOL

from SERVICE TRAINING ON BOILER SYSTEMS
04.2023

University Overview

GRANDY & ASSOCIATES

from HVAC SALES MASTERY
03.2021

University Overview

GRANDY & ASSOCIATES

from HVAC SALE MASTERY
01.2021

University Overview

Fort Lewis College
Durango, CO

from Liberal Arts And General Studies
1990

University Overview

Durango High School
Durango, CO

High School Diploma
06.1988

University Overview

Skills

  • Account and Territory Management
  • Customer Engagement Strategies
  • Client Needs Assessment
  • Professional Relationships
  • Direct Sales
  • Time Management
  • Product and Service Management
  • Product Knowledge
  • Persuasive Negotiations
  • Operations management
  • Problem resolution
  • Efficient multi-tasker
  • Effective leader
  • Leadership and team building

Certification

  • 2004 Estimation Certification
  • 2008 Geo Thermal Certification
  • 2009 Geo Thermal Climate Master Certification
  • 2001 National Balancing Institution
  • 2000 Carbon Monoxide Detection Certification
  • 1997-1998 Carrier Residential Design - Electrical & Schematic Reading
  • 2017 Fred Pryor Seminars OSHA Compliance
  • 2015 UCSD- Outreach OSHA 500-510
James Carpenter JrHVAC Sales/Manager