Summary
Overview
Work History
Education
Skills
Timeline
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James Carr

Woodbury

Summary

Dynamic and results-driven professional with extensive experience in warehouse operations at Bonduelle USA. Proven expertise in forklift operations and material handling, complemented by strong teamwork and problem-solving skills. Enhanced productivity through efficient inventory management and adherence to safety protocols, ensuring a streamlined workflow and high standards of service.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

14
14
years of professional experience

Work History

Material Handler

Bonduelle USA
06.2022 - 05.2025
  • Operated forklifts and pallet jacks to move materials efficiently within warehouse environment.
  • Assisted in inventory management by organizing and labeling products accurately.
  • Learned safety protocols and adhered to best practices during material handling tasks.
  • Collaborated with team members to maintain clean and organized workspaces.
  • Supported loading and unloading of shipments, ensuring proper handling techniques were followed.
  • Executed daily tasks with a focus on maintaining high standards of safety and efficiency.
  • Transported inventory items to appropriate locations.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Increased productivity, utilizing forklifts and other material handling equipment effectively.

Forklift Operator

HelloFresh
03.2018 - 05.2022
  • Operated forklifts to efficiently transport goods within warehouse environment.
  • Loaded and unloaded shipments, ensuring accuracy and completeness of inventory.
  • Conducted routine inspections of equipment for safety compliance and operational efficiency.
  • Collaborated with team members to streamline warehouse processes and improve workflow.
  • Maintained organized storage areas to enhance accessibility and minimize retrieval time.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Monitored stock levels and reported discrepancies to management for timely resolution.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
  • Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
  • Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
  • Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.
  • Conserved warehouse space through efficient stacking and placement of materials according to size, weight, and fragility requirements.
  • Expedited order fulfillment with proficient navigation of narrow aisles during the picking process without causing damage or delays.

Assistant Service Manager

Pepboys Auto
02.2014 - 05.2018
  • Assisted in managing daily service operations and staff scheduling for optimal efficiency.
  • Supported customer interactions by addressing inquiries and resolving service-related issues promptly.
  • Coordinated with technicians to ensure timely completion of vehicle repairs and maintenance services.
  • Implemented inventory management processes to track parts availability and minimize shortages.
  • Collaborated with management to develop strategies for improving customer satisfaction ratings consistently.
  • Monitored safety protocols to ensure compliance with industry standards during all service activities.
  • Met with customers to discuss service needs and offer available solutions.
  • Improved customer satisfaction by addressing and resolving service-related concerns promptly and professionally.
  • Coordinated schedules and assigned work orders to maximize productivity within the service department.
  • Enhanced team efficiency by implementing streamlined procedures for daily operations.
  • Maintained accurate records of completed services, parts inventory, and customer communications to streamline processes.
  • Developed strong relationships with customers, resulting in repeat business and increased loyalty.
  • Followed up with customers during and after installations to verify satisfaction.
  • Served as a knowledgeable point-of-contact for customers seeking information about vehicle maintenance requirements or troubleshooting advice.
  • Monitored budgetary constraints closely to ensure cost-effective management of labor, parts inventory, and other resources.
  • Ensured compliance with industry regulations by staying informed about changes in legislation or standards related to automotive repair services.
  • Increased overall efficiency within the department by optimizing workflow processes and eliminating bottlenecks in service delivery.
  • Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
  • Resolved customer complaints in professional and timely manner.
  • Developed and maintained positive relationships with customers to build rapport and trust.
  • Monitored service staff performance and provided feedback for improvement.
  • Analyzed service reports to identify areas of improvement.

Shift Lead

Walgreens
02.2011 - 03.2016
  • Supervised daily operations to ensure efficient workflow and adherence to company policies.
  • Trained and mentored team members on customer service standards and operational procedures.
  • Managed inventory levels, ensuring accurate stock counts and timely replenishment of products.
  • Collaborated with management to implement improvements in store layout for enhanced customer experience.
  • Resolved customer inquiries and complaints promptly, promoting satisfaction and loyalty.
  • Monitored cash handling procedures, ensuring accuracy in transactions and compliance with security protocols.
  • Assisted in scheduling shifts, optimizing coverage based on peak hours and staffing needs.
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Helped store management meet standards of service and quality in daily operations.
  • Responded to and resolved customer questions and concerns.
  • Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.

Education

High School Diploma -

Eastern Regional
Voorhees NJ
06.2005

Skills

  • Material handling
  • Loading and unloading
  • Order picking
  • Positive attitude
  • Heavy lifting
  • Package handling
  • Warehouse operations
  • Customer service
  • Teamwork and collaboration
  • Materials handling and transport
  • Shipping and receiving
  • Attention to detail
  • Warehouse safety
  • Truck loading and unloading
  • Pallet jack operation
  • Material packaging
  • Forklift operations
  • Pulling and staging
  • Paperwork completion
  • PPE policy adherence
  • OSHA compliance
  • Optimizing efficiency
  • Cycle counts
  • POS systems
  • Process optimization
  • Load palletizing
  • Sales
  • Stock allocation
  • Problem-solving
  • Decision-making

Timeline

Material Handler

Bonduelle USA
06.2022 - 05.2025

Forklift Operator

HelloFresh
03.2018 - 05.2022

Assistant Service Manager

Pepboys Auto
02.2014 - 05.2018

Shift Lead

Walgreens
02.2011 - 03.2016

High School Diploma -

Eastern Regional
James Carr