JAMES CARRASCO
San Antonio,TX
Summary
Effective at directing employees, managing problems and establishing effective policies and procedures to handle different areas of operations. Adept at making adjustments to maximize production, checking production quality and maintaining team safety. Strongly skilled in verbal and written communication, multitasking and task prioritization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Night Warehouse Supervisor
Core-Mark
2022.05 - Current
- Conducted regular performance reviews for staff members, identifying areas for improvement and providing constructive feedback.
- Managed a team of 33+ employees, providing clear direction and encouraging a collaborative work environment.
- Coordinated with day shift and transportation supervisors to minimize disruptions in workflow continuity.
- Implemented effective communication between departments, ensuring accuracy of deliveries.
- Developed efficient staffing schedules to ensure adequate coverage during peak periods without increasing overtime costs.
- Facilitated daily start-up team meetings to discuss progress towards goals, address concerns or challenges, and recognize outstanding performance contributions to the team's success.
- Conducted EOD reports at the end of the shift. Responsible for shutting down the warehouse and ensuring that the building was secure.
- Direct Supervisor over Loaders, Forklift Operators, Tote Stackers, and Cooler Selectors.
- Helped in revamping SOP's to promote continuous improvement in the workplace.
- Held associates accountable for attendance and performance by issuing points and disciplinary documentation.
- Attended Safety meetings and participated in Accident/Incident Review Boards meetings. Documented safety engagements on associates.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Mentored new leaders that joined the organization.
- Managed new hire training process through one-on-one sessions; provided feedback on their progress and performance throughout their training period.
- Certified associates on all PIT equipment.
- Generated productivity folders and conducted payroll for my direct reports.
- Conducted safety meetings and safety stand-downs with associates.
- Submitted detailed Incident/Accident reports and packets to upper management.
- Attended Operations Leadership meetings.
- Conducted team huddles with my direct reports and departments. Talked about safety, performance, service levels, issues and concerns.
Manufacturing Supervisor
VISIONWORKS
2018.01 - Current
- Responsible for overseeing overall production in the AR Department and Surface Department
- Managed all areas of manufacturing, safety, inventory control and process implementation
- Achieved and surpassed production targets through effective staff management.
- Make appropriate adjustments accordingly to conquer any daily challenges that may arise in order to maintain maximum production and obtain daily production goals.
- Maintained quality service by establishing and enforcing organization standards.
- Assisted machine operators with completing, inspecting and transporting finished products.
- Documented and submitted employee attendance and work hours.
- Responsible for production by monitoring workflow and ensuring that
associates follow standard processes. - Attended problem-solving team meetings between other departments and management team members to help improve production and processes.
- Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
- Met with other supervisors and team leaders to plan and guide workflow for daily operations.
- Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
- Ensured that all machines are properly maintained to keep production operating at peak levels throughout shifts.
Distribution Center Lead
VISIONWORKS
2016.06 - 2018.01
- Responsible for daily production in Lab Car area and Shipping department
- Managed staff, prepared work schedules, and assigned specific duties
- Dropped jobs that generated into the system, and supervised the selection process in order to get the product to our manufacturing department.
- Established and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
- Made adjustments to the daily schedules and moved associates where they were needed to keep levels at maximum production.
- Execute daily reports that reveal stagnant orders, shortage of product, numbers on daily production, associate performance levels (Key Performance Indicators), etc.
- Responsible for end of day shipping, which includes, making sure that all of the days jobs are shipped out in a timely
manner, keeping an accurate count of all cartons and packages shipped on that day, running end of day reports, etc. - Searching for missing Jobs and locating the correct tracking numbers for packages sent to our providers.
- Reply to daily emails from all departments within the company.
CitiGold Customer Service Representative
CITI BANK
2014.08 - 2016.01
- Confer with customers by telephone to provide information about products or services, take transfer requests, cancel accounts, or obtain details of complaints
- Assisted customers with transferring funds electronically and other banking procedures.
Education
Completed coursework towards NSA -
ITT TECHNICAL INSTITUTE
San Antonio, TX01.2012
High School Diploma -
WILLIAM HOWARD TAFT
San Antonio, TX01.2004
Skills
- Proficient in DCMS
- Proficient in Microsoft Word, Excel, Powerpoint
- 40 WPM
- 10 Key
- Skilled using several different Operating Systems and Search Engines
- Proficient using office equipment such as copiers, scanners, printers, fax
- Lean Manufacturing Training
- 6S Training
- Safety audits
- Quality inspections
- Incidents management
- Process improvement strategies
- Problem-Solving
- Passed SAFD written and physical test.
- CPR certified
Certification
- Malin Safety on the Move training program: Train the Trainer.
- Reach trucks, Pallet trucks, Counter Balance trucks, Clamper.
Timeline
Night Warehouse Supervisor
Core-Mark
2022.05 - Current
Manufacturing Supervisor
VISIONWORKS
2018.01 - Current
Distribution Center Lead
VISIONWORKS
2016.06 - 2018.01
CitiGold Customer Service Representative
CITI BANK
2014.08 - 2016.01
Completed coursework towards NSA -
ITT TECHNICAL INSTITUTE
High School Diploma -
WILLIAM HOWARD TAFT
- Malin Safety on the Move training program: Train the Trainer.
- Reach trucks, Pallet trucks, Counter Balance trucks, Clamper.
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