Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

James Carr

Henderson

Summary

Results-driven sales performer with a proven track record in acquiring new customers, managing revenue streams, and maintaining strong account relationships. Continuously monitors competitors and researches market conditions to stay responsive and successful in dynamic environments. Possesses persuasive negotiation skills and excels in program management and community relationships.

Overview

13
13
years of professional experience
1
1
Certification

Work History

National Sales Director

Aetna Medicare
01.2024 - 12.2024

National Sales Director for 35 internal sales representatives across 15 states. Advisory role for 8 markets supporting in hiring, training, and budgeting to exceed sales goals.


  • Remained responsive to changing targets by preparing monthly, quarterly and annual sales reports and forecasts by monitoring and analyzing performance metrics.
  • Developed and implemented effective sales strategies and coached nationwide sales team members to achieve sales targets.
  • Created and implemented onboarding material and practical networking techniques for new hires nationwide.
  • Implemented innovative marketing campaigns that increased brand awareness and generated leads for the sales team.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Collaborated with marketing team to organize promotional events and sales campaigns to target audiences.

Community Engagement Manager

Aetna Medicare
10.2021 - 12.2023

Lead community engagement manager for Nevada, Utah, and Wyoming. Collaborated with community partners to hold an average of 45 events per month.


  • Together working with brokers and community partners, we held hosted events to educate seniors on their Medicare options.
  • Built community partnerships with medical providers, church groups, veteran organizations, non-profit groups, and other community organizations to create opportunities to inform those with Medicare and Medicaid of their options
  • Also had the opportunity to work with other CLGs within a shared market and others across other markets.
  • Worked with other CLGs to create a grassroots program for generating more opportunities
  • Also had the privilege of working with newly hired CLGs in other markets to collaborate and learn from one another.

Private In-Home Tutor

Club Z Tutoring
09.2019 - 10.2021

In home and online tutoring clients ranged from 1st grade to college students.


  • Covered educational areas such as phonics, reading, and math up to college level calculus
  • Developed individualized lesson plans and curriculum to meet student needs

Independent Medicare Advisor

Barson Insurance
05.2019 - 10.2021

Licensed Medicare broker in 5 states. Learned plans for several markets and educated medicare eligible clients on their healthcare options.


  • Held public seminars to speak to large groups about the benefits of Medicare Advantage
  • Consistently studying and learning new plans and information to keep up with a constantly changing industry to provide the best service for my clients
  • Constant communication with clients to make sure their needs are met and they are aware of any changes
  • Worked closely with doctor and dental practices with low income senior living facilities as well as a local food bank to bring more resources to seniors in the Las Vegas Valley area

Middle School Advisory

East Palo Alto Charter School
07.2017 - 06.2019

Assisted middle school students with the transition to high school.


  • We helped students with high school applications while also discussing things that afflicted our neighborhood negatively and how to navigate through it
  • We discussed education and benefits of high school and college, through our own personal experiences, shared learning lessons to help them in the transition from boys to young men
  • One of the biggest outcome was building a community to lean on outside of school

1st Grade Educator

East Palo Alto Charter School
07.2016 - 06.2019

Differentiated instruction to accommodate diverse learning styles, ensuring all students made progress towards academic goals.


  • Instructed students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations
  • Adapt teaching methods and instructional materials to meet varying students' need and interest
  • Observe and evaluate students' performance, behavior, social development, and physical health

Summer Camp Computer Literacy/Technology Teacher

Bayshore Christian Ministries
05.2016 - 07.2017

Lead computer literacy classes for 5th and 6th grade students during summer.


  • Demonstrated strong communication skills through group and individual class presentations
  • Researched and developed personal theories through course essays and research papers
  • Applied progressive teaching principles to a class of30 students, increasing confidence in using technology for problem solving with students by75% both summers

Summer Camp/After School Counselor

City of Menlo Park
06.2015 - 05.2016
  • We provided homework help and re-enforced learning objectives from teachers
  • Helped students grow their communication skills through team building exercises and activities
  • Helped organized educational field trips
  • Organized in program demonstrations for educational and creative growth

Offensive Lineman

The University of Colorado at Boulder
01.2013 - 01.2016
  • Time commitment and prioritizing my time while working with a team towards a common goal all while obtaining a degree
  • Relying on others and holding yourself accountable for the greater goal of the collective
  • Pushing through adversity and challenges with a positive attitude and the willingness to go above to achieve a goal

Information Technology and Cybersecurity Intern

Cisco
04.2012 - 07.2012

College internship to learn cybersecurity and IT work and part of team who developed an in house IT application.

Education

Masters - Education

University of The Pacific
01.2017

Bachelors - Ethnic Studies/Engineering

University of Colorado At Boulder
01.2016

Skills

  • Analytical Thinking
  • Communication Relationship
  • Creative Approaches
  • Developing Creative Solutions
  • Interpersonal Relationships
  • Strategic planning
  • Customer engagement
  • Project planning and development
  • Team collaboration
  • Relationship building

Certification

  • State of California
  • State of Nevada
  • State of Arizona
  • State of Utah
  • State of Colorado

Timeline

National Sales Director

Aetna Medicare
01.2024 - 12.2024

Community Engagement Manager

Aetna Medicare
10.2021 - 12.2023

Private In-Home Tutor

Club Z Tutoring
09.2019 - 10.2021

Independent Medicare Advisor

Barson Insurance
05.2019 - 10.2021

Middle School Advisory

East Palo Alto Charter School
07.2017 - 06.2019

1st Grade Educator

East Palo Alto Charter School
07.2016 - 06.2019

Summer Camp Computer Literacy/Technology Teacher

Bayshore Christian Ministries
05.2016 - 07.2017

Summer Camp/After School Counselor

City of Menlo Park
06.2015 - 05.2016

Offensive Lineman

The University of Colorado at Boulder
01.2013 - 01.2016

Information Technology and Cybersecurity Intern

Cisco
04.2012 - 07.2012

Masters - Education

University of The Pacific

Bachelors - Ethnic Studies/Engineering

University of Colorado At Boulder
James Carr