James Casey
North Hollywood,CA
Summary
Customer-focused Bartender, Food Server and Overall Service Champion with multiple years of experience supporting well-attended events and bar operations. Expert POS system operator, inventory manager and mixologist. Thoughtful and detail-oriented theme and event planner, coordinating staffing, and providing guidance for employees when necessary.
Overview
24
24
years of professional experience
Work History
Owner, President and CEO
King James Enterprises, Inc.
11.2017 - Current
- Founding member of the corporation.
- Managed day-to-day business operations.
- Oversee entire Property Acquisition processes from mailing of marketing materials, acquiring lead data, interacting with potential and future owners of vacant land for purchase.
- Oversee entire Property Disposition processes from developing sales and marketing material, communicating with potential and future buyers, developing and executing contracts.
- Works with funding and investor partners to secure funding for Acquisitions.
- Works with Escrow and Title companies to fullfill and execute Acquisitions and Dispositions in a timely manner.
Self Employed Private/Special Event Bartender
Self
01.2011 - 12.2017
- Prepared custom drink orders by accurately measuring and mixing ingredients.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Prepared garnishes by evenly slicing and pitting fruits.
- Mixed unique and interesting cocktails for customers, including custom developed specials as requested.
- Provided an always upbeat, friendly, and entertaining customer experience.
Wine Steward for Member Pick-Up Parties and Events
Rosenthal Wines
01.2011 - 12.2017
- Managed cellar and beverage storage maintenance to prevent inventory spoilage.
- Directed teams to keep workstations clean and neat for professional customer appeal.
- Represented establishment professionally with guests and earned consistent repeat and referral business.
- Set up wine tastings to bring in business and promote special offerings.
- Monitored conditions of wine cellar, keeping all bottles stored at appropriate temperature.
Environmental Health/Safety Professional (Notable)
Ormco/UCLA/Universal/Medtronic/Baxter/Shire
08.2005 - 11.2017
- Designed safety protocol drills for fires, accidents, [Type] spills and other emergency situations.
- Interfaced with medical personnel to maintain optimal worker health standards based on monitorial testing.
- Developed and enacted safety and quality control plans.
- Drafted guidelines for hazard control programs such as fall protection, electrical safety and air quality guidelines.
- Supported safety inspection, providing information and facilities guidance to OSHA inspectors during walk-throughs.
- Assisted in worksite incident investigations, helping to determine cause and fault to ascertain liability.
- Proctored safety and health training for personnel.
- Hazardous Waste Manager overseeing multiple facilities to ensure proper training, storage, and disposal of hazardous materials.
- Monitored workplace activities to determine compliance with safety regulations and standards.
- Educated employees on hazardous waste management, emergency response and safe work practices.
- Researched and devised new safety initiatives and strategies to improve safety performance.
Server/Catering Staff Member/Drink Specialist
Rosie's BBQ
01.2011 - 12.2012
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Served food and beverages promptly with focused attention to customer needs.
- Catering and Delivery specialist for all occasions ensuring promptness, food freshness and temperature maintains using recognized food safety methods and procedures.
Server/Bartender/Training Specialist
The Olive Garden
01.2001 - 10.2010
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Increased sales significantly by upselling higher-end products to customers.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Maintained Bar area standards and protocols
- Served alcoholic beverages and specialty cocktails per corporate menus and standards
- Maintained/cleaned bar stations and restocked necessary items, beer tabs and garnishes as needed
- Cleaned all grass wear and maintained sanitation standards and procedures
Education
Bachelor of Science - Environmental/Occupational Health And Safety
Cal State Northridge
Northridge, CA06-2006
High School Diploma -
U. S. Grant High School
Van Nuys, CA06-1999
Associate of Science - Health Sciences
Los Angeles Piece Community Collage
Woodland Hills06-2003
Skills
- Cash flow optimization
- Measurement accuracy
- Preparing garnishes
- Attentive service
- Safe alcohol service
- Mixology
- Cash handling expertise
- Taking inventory
- Quality control standards
- Sanitation
- POS system proficiency
- Team leadership
- Customer service
- Safe food handling procedures
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Owner, President and CEO
King James Enterprises, Inc.
11.2017 - Current
Self Employed Private/Special Event Bartender
Self
01.2011 - 12.2017
Wine Steward for Member Pick-Up Parties and Events
Rosenthal Wines
01.2011 - 12.2017
Server/Catering Staff Member/Drink Specialist
Rosie's BBQ
01.2011 - 12.2012
Environmental Health/Safety Professional (Notable)
Ormco/UCLA/Universal/Medtronic/Baxter/Shire
08.2005 - 11.2017
Server/Bartender/Training Specialist
The Olive Garden
01.2001 - 10.2010
Bachelor of Science - Environmental/Occupational Health And Safety
Cal State Northridge
High School Diploma -
U. S. Grant High School
Associate of Science - Health Sciences
Los Angeles Piece Community Collage
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