James Casper
Methuen,MA
Summary
Dynamic manager and analytical problem-solver with a proven track record in team building, leadership, and motivation, complemented by exceptional customer relations and relationship-building skills. Expertise in independent decision-making and sound judgment drives positive outcomes for organizational success. Committed to enhancing employee engagement and performance through effective training, monitoring, and morale-boosting initiatives. Extensive experience in managing production workflows and optimizing processes for efficiency, consistently leading teams to meet project milestones and elevate operational performance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Production Manager
Keolis Commuter Services
Boston, MA
07.2024 - Current
- Oversaw production schedules, ensuring timely completion of projects and adherence to quality standards for all 92 and 180 Days, along with 4 & 8 year PM schedules.
- Implemented process improvements that enhanced operational efficiency and reduced downtime in repair shop and PM tracks.
- Coordinated cross-functional teams to optimize resource allocation and streamline workflow processes.
- Developed training programs for staff on safety protocols and operational best practices, fostering a culture of continuous improvement.
- Ensuring team completed all scheduled task and maintenance plans leading up to World Cup 2026.
General Foreman
METRA
Chicago, IL
03.2023 - 07.2024
- Supervised daily operations, ensuring compliance with safety regulations and project timelines.
- Coordinated workforce activities to optimize productivity and resource allocation across multiple projects.
- Trained new team members on operational procedures, enhancing overall team efficiency and performance.
- Implemented process improvements that reduced downtime and increased workflow effectiveness within teams.
- Managed both Outline Points and OTC locations
- Manager in charge of licensing all MIC Hostlers
- Manager of "Rapid Response Team"
Mechanical Manager
Union Pacific Railroad Co
Chicago, IL
03.2021 - 03.2023
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Managed efficient teams of up to [Number] employees.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Hired and trained new mechanical workers to improve efficiency of department and cultivate productive work atmosphere.
- DSLE Certified. In charge of all MICs at OTC
Rapid Response
Union Pacific Railroad Co
Chicago, IL
10.2020 - 03.2021
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Conducted diagnostic procedures to determine root cause of downed equipment and provide accurate repair recommendations.
- Maintained inventory of repair supplies and ordered parts.
- Investigated and corrected mechanical problems with machinery such as Locomotives and Commuter Cars.
- Worked frequently with mechanical and air systems to complete knowledgeable inspections and skilled repairs.
- Worked with diverse types of weather and ground conditions.
Mechanic In Charge
Union Pacific Railroad Co
Barrington, IL
04.2020 - 10.2020
- Replaced damaged, missing or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full locomotive inspections to check for leaks, damage or other issues of concern.
- Inspected and tested locomotives and completed preventive maintenance.
- Inspected and tested equipment to locate worn and damaged parts.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
- Lead a team of 6 employees through everyday operations.
Journeyman Carman
Union Pacific Railroad Co
Crystal Lake, IL
09.2019 - 04.2020
- Conducted detailed inspections of passenger cars to identify malfunctions or damages.
- Conducted preventive maintenance procedures and basic repairs on equipment.
- Inspected and securely fastened air hoses, journal boxes and handbrakes.
- Completed repairs to commuter cars to ensure customer safety.
- Trouble shoot mechanical and or air defects and properly diagnose defects.
- Complete daily inspections and Class 1 Air test
Mechanical Carman
Union Pacific Railroad Co
Chicago, IL
05.2013 - 08.2019
- Monitored trains in operation to detect problems such as smoking and dragging.
- Conducted detailed inspections of freight cars to identify malfunctions or damages.
- Completed upkeep on rail yard and performed maintenance tasks on railcars.
- Conducted preventive maintenance procedures and basic repairs on equipment.
- Inspected and securely fastened air hoses, journal boxes and handbrakes.
- AAR Certified Billwriter in charge of inspecting and creating billing per AAR standards
- Performed routine inspections with FRA and AAR
Education
Associate of Science - Culinary Arts
Le Cordon Bleu College of Culinary Art
Chicago, IL06-2011
Skills
- Technical Leadership
- Design Refinement
- Mechanical Operations
- Company Leadership
- Mechanical Maintenance
- Routine Maintenance
- Personnel Leadership
- Production planning
- Operations management
- Staff management
- Production scheduling
- Safety management
Certification
- Certified DSLE, Union Pacific - Feb 2022
- Certified DSLE, METRA - March 2023
Timeline
Production Manager
Keolis Commuter Services
07.2024 - Current
General Foreman
METRA
03.2023 - 07.2024
Mechanical Manager
Union Pacific Railroad Co
03.2021 - 03.2023
Rapid Response
Union Pacific Railroad Co
10.2020 - 03.2021
Mechanic In Charge
Union Pacific Railroad Co
04.2020 - 10.2020
Journeyman Carman
Union Pacific Railroad Co
09.2019 - 04.2020
Mechanical Carman
Union Pacific Railroad Co
05.2013 - 08.2019
Associate of Science - Culinary Arts
Le Cordon Bleu College of Culinary Art