James Cataldi
Pittsburgh,PA
Summary
I am seeking a management position where I can utilize my 26 years of experience in the service industry. Seasoned Area Supervisor dedicated to streamlining operations and maximizing team performance. Driven to improve processes and reduce costs with hands-on management style. Bringing strong communication, planning and problem solving abilities demonstrated over 26 years in the field.
Overview
13
13
years of professional experience
Work History
Area Director
Burgatory bar
08.2022 - Current
- I came back to Burgatory and increased standards and expectations while navigating the toughest staffing shortages in industry history
- I focused on going back to what made us successful
- I raised our standards for the interview process, one on one training, re orientation of staff and managers
- I worked with our director of training to come up with different ways to connect with the younger staff members
- This included the use of QR Codes, online portal for training materials, you tube videos
- I also work closely with the managers on ways to lower costs, as inflation and the labor pull has forced us to pivot from our normal mo
- Performed audits to reduce and control loss and meet internal audit and compliance objectives.
- Conducted competitor analysis to highlight competitor strengths and weaknesses and forecast projected business.
- Conducted routine inspections to check quality and compliance with established specifications.
Director of dininng Services
Carlow University
08.2021 - 08.2022
- I oversaw creating of menus and determining menu item costs to ensure we were meeting our company goals and standards
- We provided a well-balanced meal program for 800 students
- I would work closely with our catering manager to coordinate large catering events across the campus for the university president and faculty.
District manager
Burgatory Bar
04.2017 - 08.2021
- I oversaw four locations
- My role included ensuring food safety, managing cost control, supervising training, addressing guest complaints, and creating a motivating culture
- I supervise 27 managers in my district
- There are 250 employees working throughout the four stores in my district
- I developed the manager training program used by all Burgatory Stores
- I worked closely with beer and liquor suppliers to help control costs
- I collaborated daily with our vice president to ensure company goals were met.
General Manager
Burgatory Bar
12.2010 - 04.2017
- I was an integral part of developing and launching the company’s first restaurant in Fox Chapel
- I was the first General Manager
- I assisted in developing the menu, and training and hiring of staff
- I created training manuals, company policies, and procedures
- I managed a 3,700 square foot restaurant which made yearly sales of 3.8million for 3.5 years
- I mentored several hourly employees to become salaried managers
- I worked closely with our Kitchen Manager to keep cost in line despite our challenging menu.
Education
Accounting -
Community College of Allegheny County
11.2023
Associate degree in Restaurant Management -
Pennsylvania institute of Culinary Arts
01.1999
Skills
- I have a strength in training and motivating staff
- Skilled in inventory and cost control
- I manage and enforce safety protocols
- I can multitask in a fast-paced environment
- Food safe Certified
- Quality Control
- Continuous Improvements
- Sales Tracking
- Cost Reduction
- Multi-Unit Management
- Program Leadership
- Reporting Skills
- Cost Containment
- Inventory Control
- Directing Team Members
- Work Planning and Scheduling
- Process Development and Streamlining
- Financial Forecasting
Timeline
Area Director
Burgatory bar
08.2022 - Current
Director of dininng Services
Carlow University
08.2021 - 08.2022
District manager
Burgatory Bar
04.2017 - 08.2021
General Manager
Burgatory Bar
12.2010 - 04.2017
Accounting -
Community College of Allegheny County
Associate degree in Restaurant Management -
Pennsylvania institute of Culinary Arts
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