James Catalfamo Jr
East Berne,NY
Summary
Qualified Military Police Officer with 1 year of committed experience. Proven leader with exceptional attention to detail and demonstrated success closely monitoring infractions, security threats and suspicious activities. Goal-oriented and meticulous professional with active Secret security clearance.
Forward-thinking professional offering more than 5 years of experience working in fast-paced kitchens. Skilled at staying focused and productive in high-stress situations and maintaining calmness in busy times. Excellent and proven leadership skills.
Overview
7
7
years of professional experience
Work History
Military Police Officer
New York State National Guard
09.2023 - Current
- Increased security at military installations by conducting regular patrols and monitoring surveillance equipment.
- Enhanced situational awareness during emergency situations through effective communication with fellow officers and command staff.
- Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
Crew Leader
MacFawn Fire & Flood
09.2022 - 09.2023
- Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
- Developed a strong sense of teamwork among crew members through regular communication and team building activities.
- Ensured timely completion of projects by effectively allocating tasks and closely monitoring progress.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
Cook Shift Leader
Village Pizza
02.2018 - 10.2022
- Improved kitchen efficiency by implementing streamlined cooking processes and procedures.
- Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
- Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
Customer Sales Lead
Sunoco Gas Station
01.2017 - 01.2021
- Boosted customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Increased sales revenue by consistently meeting and exceeding individual and team targets.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Trained new team members on company processes, product knowledge, and sales techniques for their success.
Medicare Customer Service Representative
CDPHP
Albany, NY
02.2024 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Cultivated interpersonal skills by building positive relationships with others.
- Identified issues, analyzed information and provided solutions to problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
High School Diploma -
Berne-Knox-Westerlo Junior-Senior High School
Berne, NY06.2017
Skills
- Conflict De-Escalation
- Team Surveillance
- Assigned Site Patrol
- Supplier Relations
- Supply Chain Optimization
- Business Planning
- Revenue Development
- Job Planning
- Project Management
- Staff Support
- New Hire Training
- Disciplinary Action
- Active Listening
- Team Goals
- Conflict Resolution Techniques
Timeline
Medicare Customer Service Representative
CDPHP
02.2024 - Current
Military Police Officer
New York State National Guard
09.2023 - Current
Crew Leader
MacFawn Fire & Flood
09.2022 - 09.2023
Cook Shift Leader
Village Pizza
02.2018 - 10.2022
Customer Sales Lead
Sunoco Gas Station
01.2017 - 01.2021
High School Diploma -
Berne-Knox-Westerlo Junior-Senior High School
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