Summary
Overview
Work History
Education
Skills
Timeline
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James Cavanaugh

Annapolis,MD

Summary

Driven professional with proven expertise in performance assessment and exceptional customer relations, honed at Harper's Waterfront and Chick-fil-A. Excelled in enhancing dining experiences and developing training policies, significantly contributing to team efficiency and guest satisfaction. Demonstrates strong organizational skills and a commitment to food safety standards.

Overview

4
4
years of professional experience

Work History

Certified Trainer

Chick-fil-A
Edgewater, MD
07.2021 - Current
  • Tracked team-member attendance, contributions, and progress according to objectives.
  • Assisted in developing organizational policies and procedures for team-member training initiatives.
  • Contributed to Chick-Fil-A culture by providing friendly, efficient and courteous service to guests.

Busser/Food Runner

Harper's Waterfront
Edgewater, MD
05.2022 - 08.2022
  • Cleared tables to maintain high turnover rate and minimize wait times.
  • Collaborated with waitstaff to ensure efficient communication and guest satisfaction.
  • Engaged with guests in a polite and friendly manner to enhance the dining experience.

Education

High School Diploma -

South River High School
Edgewater, MD
06-2023

Field of Study: Business

Anne Arundel Community College
Arnold, MD

Skills

  • Performance assessment
  • Food safety
  • Table resetting
  • Customer relations
  • Organizational skills

Timeline

Busser/Food Runner

Harper's Waterfront
05.2022 - 08.2022

Certified Trainer

Chick-fil-A
07.2021 - Current

High School Diploma -

South River High School

Field of Study: Business

Anne Arundel Community College

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James Cavanaugh