Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Chattin

Mulberry

Summary

Offering strong communication abilities and quick aptitude for learning new sales techniques and strategies. Brings foundational understanding of customer service principles and ability to utilize CRM tools effectively. Ready to use and develop sales and negotiation skills in [Desired Position] role. Developed exceptional sales and customer service skills in fast-paced, client-focused environment. Excelled in using CRM software and data analysis to understand and meet customer needs. Seeking to transition into new field, leveraging strong background in relationship building and problem-solving. Sales professional prepared for role requiring focus on client engagement and revenue growth. Skilled in identifying customer needs and crafting personalized sales strategies that drive results. Reliable team player with commitment to collaboration and adaptability, ensuring seamless integration with dynamic team environments.

Overview

8
8
years of professional experience

Work History

Inside Sales Representative

Woodgrain
08.2022 - Current
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Enhanced customer retention by offering tailored solutions to address unique needs and challenges, resulting in increased loyalty and repeat business.

Assistant Manager

Play It Again Sports
03.2020 - 08.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Assistant Golf Professional

Grasslands Golf And Country Club
07.2016 - 02.2020
  • Oversaw training of services staff and other day-to-day activities on driving range.
  • Managed pro shop operations to ensure efficient inventory control, merchandising, and sales performance.
  • Optimized daily operations by maintaining accurate records of green fees, cart rentals, memberships, tournament registrations, and other transactions.
  • Coordinated junior golf programs to promote interest in the sport among younger generations.
  • Improved member satisfaction by providing exceptional customer service and addressing concerns promptly.

Education

Associate of Science - Sports Management

Lakeland Community College
Willoughby, OH
04.2015

High School Diploma -

George Jenkins High School
Lakeland, FL
05.2013

Skills

  • Customer service
  • Attention to detail
  • Exceptional customer service
  • Cheerful and energetic
  • Relationship development
  • Organized and efficient
  • Order management

Timeline

Inside Sales Representative

Woodgrain
08.2022 - Current

Assistant Manager

Play It Again Sports
03.2020 - 08.2022

Assistant Golf Professional

Grasslands Golf And Country Club
07.2016 - 02.2020

Associate of Science - Sports Management

Lakeland Community College

High School Diploma -

George Jenkins High School
James Chattin