James Chester
Upper Marlboro,MD
Summary
Professional with extensive experience in diagnostic testing and mechanical troubleshooting. Proven ability to maintain high standards in documentation accuracy and quality assurance. Skilled in optimizing testing operations and training technicians to improve team performance. Results-driven function test technician with a strong focus on safety compliance and operational management.
Overview
1
1
Certification
32
32
years of professional experience
Work History
Function Test Technician
Kawasaki Railcar
Greenbelt, Maryland
02.2019 - Current
- Conducted routine testing on railcar systems for quality assurance.
- Operated diagnostic equipment to identify mechanical issues in railcars.
- Evaluated product performance data to determine whether units meet or exceed quality standards.
- Documented test results and maintained accurate inspection records to ensure compliance with quality standards.
- Assisted in developing testing protocols and procedures to enhance testing efficiency and accuracy.
- Trained junior technicians on proper usage of test equipment and safety protocols for high voltage circuits.
- Educated junior technicians on effective testing methodologies in a hands-on training environment.
- Managed inventory of tools and materials for testing operations.
- Created comprehensive reports on test results, detailing defects and corrective actions to support continuous improvement.
Senior Supervisor
Six Flags
Bowie, Maryland
08.2013 - 10.2019
- Provided leadership and guidance to a team of 25 employees.
- Supervised daily operations in fast-paced amusement park environment.
- Trained and mentored staff on safety protocols and customer service standards.
- Developed and implemented operational procedures that improved guest service efficiency.
- Resolved guest complaints and provided assistance to enhance overall guest satisfaction.
- Organized special events, ensuring seamless execution for optimal guest experience.
- Encouraged teamwork among subordinates by promoting a positive work culture.
- Oversaw allocation of key resources to optimize usage across operations, ensuring that each was used effectively and efficiently to avoid waste.
Supervisor
National News Agency
Washington DC, MD
06.1994 - 10.2007
- Supervised daily operations of distribution center and warehouse staff.
- Supervised and coordinated daily activities of warehouse personnel to ensure efficient operation.
- Coordinated shipping schedules and logistics for timely deliveries.
- Managed inventory levels and organized storage for efficient access.
- Managed inventory levels and organized stock for efficient retrieval.
- Processed incoming shipments and verified accuracy of received items.
- Maintained records of received shipments and distributed goods to appropriate departments or locations in a timely manner.
- Monitored equipment maintenance to ensure optimal performance.
Education
Bachelor of Science - Business Administration And Management
Howard University
Washington, DC03-1993
Associate of Arts - Computer And Information Sciences
Strayer University
Washington DC08-1991
High School Diploma -
Tagore Memorial High School Guyana
06-1979
Skills
- Quality assurance
- Diagnostic testing
- Testing methodologies
- Protocol development
- Electrical troubleshooting
- Documentation management
- Railcar inspection
Certification
- International Trade and Risk Management
- Business Management
- Welder
Timeline
Function Test Technician
Kawasaki Railcar
02.2019 - Current
Senior Supervisor
Six Flags
08.2013 - 10.2019
Supervisor
National News Agency
06.1994 - 10.2007
Bachelor of Science - Business Administration And Management
Howard University
Associate of Arts - Computer And Information Sciences
Strayer University
High School Diploma -
Tagore Memorial High School Guyana