Summary
Overview
Work History
Education
Skills
Timeline
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James Chirillo

Ormond Beach,FL

Summary

Accomplished entrepreneur with a proven track record in operations management and marketing strategy development, notably at SoFlo Media Group. Excelled in personnel management and customer satisfaction, significantly enhancing business efficiency and service quality. Demonstrated expertise in hosting renowned bands at Sickboy's Bad Habit Lounge, showcasing exceptional organizational skills and a knack for fostering memorable experiences.

Maintain current relationships with all local radio and TV to organize the lowest price points and special FREE advertising opportunities.

Overview

16
16
years of professional experience

Work History

Owner/Operator

SoFlo Media Group
02.2014 - 12.2022
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed all Chargeback mitigation across high risk "card not present" environments.
  • Chargeback reduction
  • Online merchant sales volume load balancing

Owner/ Operator

Sickboys Bad Habit Lounge
05.2010 - 05.2012
  • Managed day-to-day business operations.
  • Organized and scheduled live bands for 10,000 Sq Ft. venue.
  • Featuring such bands as:
  • The Misfits
  • Fuel
  • The Fixx
  • Alien Ant Farm
  • The Romantics
  • Drowning pool
  • many countless other bands local and national
  • You can visit Youtube and search Sickboys Daytona

Owner

Pizza Express
01.2007 - 03.2009
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Managed day-to-day business operations.
  • Trained and motivated employees to perform daily business functions.
  • Designed in house recipes and dishes.

Education

High School Diploma -

Spruce Creek
06.1983

Skills

  • Operations Management
  • Documentation And Reporting
  • Hiring
  • Business Planning
  • Personnel Management
  • Staffing
  • Payroll Processing
  • Marketing Strategy Development

Timeline

Owner/Operator

SoFlo Media Group
02.2014 - 12.2022

Owner/ Operator

Sickboys Bad Habit Lounge
05.2010 - 05.2012

Owner

Pizza Express
01.2007 - 03.2009

High School Diploma -

Spruce Creek

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James Chirillo