James Chofay
Manager/Leader
Bellingham,MA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Self Employed Construction
Self Employed
10.2020 - Current
- Completed projects on time and within budget through meticulous scheduling and coordination of resources.
- Facilitated smooth handover of completed projects by addressing any outstanding issues promptly.
- Refined estimating processes leading to more accurate budgets that reduced unexpected expenditures during construction phases.
- Negotiated favorable terms with suppliers for materials procurement, lowering overall project costs.
- Led successful bids securing new contracts contributing significantly towards business growth and increased profitability.
Customer Service Manager
Vehicle Outfitters GM ADI
09.2008 - 10.2020
- Managed communications with General Motors GM ADI program
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
- Conducted regular performance evaluations for team members, identifying areas for improvement and creating targeted action plans.
- Facilitated clear communication between departments, ensuring seamless resolution of customer concerns in a timely manner.
- Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
Warehouse Manager/Shipping and Receiving Manager
Vehicle Outfitters GM ADI
04.1997 - 04.2008
- Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
- Implemented preventative maintenance program to minimize equipment downtime and repair costs.
- Collaborated closely with sales department to address any issues related to product availability or shipment delays.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
- Optimized transportation logistics, securing reliable carriers at competitive rates for efficient delivery times.
Education
High School Diploma -
Cathedral High School
Springfield, MA 05.2001 -
Skills
Attention to Detail
Multitasking
Customer Service
Self-Directed
Analytical Thinking
Friendly, Positive Attitude
Remote Office Availability
Task Prioritization
Cultural Awareness
Certification
Real estate license
Timeline
Real estate license
11-2021
Self Employed Construction
Self Employed
10.2020 - Current
Customer Service Manager
Vehicle Outfitters GM ADI
09.2008 - 10.2020
High School Diploma -
Cathedral High School
05.2001 -
Warehouse Manager/Shipping and Receiving Manager
Vehicle Outfitters GM ADI
04.1997 - 04.2008