James Christman

· Managed, teach, and motivate employees on how to be productive and work effectively in

fast-paced environment both independently and more importantly, collaboratively in a team

environment.

· Mentored Barista Trainers to teach daily roles and routines and new and existing

employees how to make complicated ever-changing products.

· Recruited, hired, and trained employees.

· Often directed to supervise multiple stores while restaffing was being reorganized.

· Maintained strict compliance with company policies and procedures as well as local

regulations.

· Implement loss prevention measures, reducing shrinkage and improving overall store

profitability.

· Develop scheduling practices to ensure adequate staffing during peak hours while controlling

labor costs.

· Managed store safety protocols and emergency response procedures, ensuring a secure

environment for both staff and customers.

· Oversee updated store layouts and visual merchandising to create an inviting shopping

environment that drove customer engagement.

· Responsible for managing inventory levels for optimal product availability, minimizing

stockouts and overstock situations.

· Encourage feedback from employees and customers to identify areas for improvement,

implementing changes as needed.

· Promote and train assistant managers on opening and closing procedures.

· Establish employee schedules based on seasonal changes in projected customer traffic.

· Interact with customers to build connections and nurture relationships.

· Complete co-audits, reconciled cash, and made bank deposits.

Oversee all Store Operations.

Loss Prevention Mentor

Finance Lead

Established Professional Relationship with Vendors

Work with vendors ensure mutual success to include:

Required POP, Adequate Supply, display presentation

And QD.

Ensure excellent site image

Coordinate Equipment and facility maintenance

Develop sales plans and stratifies to maximize profits

Utilize Tablet Ordering and Forecasting

Provide Industry leading guest service through a well trained staff