Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Ciampaglia

Palmyra,NJ

Summary

Proven leader and innovator, adept in teamwork and collaboration, honed through diverse roles from the Food Service Industry to the United States Army. Excelled in optimizing resource allocation and enhancing operational efficiency, achieving significant cost reductions. Skilled in problem-solving and relationship building, consistently delivering high-quality customer service and exceeding performance expectations.

Overview

4
4
years of professional experience

Work History

Officer Candidate

United Sates Army
07.2020 - Current

Temple University Army ROTC

  • My primary roles are to manage multiple projects simultaneously to include physical training events, field training exercises, leadership development, while ensuring timely completion and high-quality results.
  • I conduct emergency procedures such as hot loading on UH-60 Black hawk helicopters, range safety protocols during crew served weapon qualifications, and risk mitigation from elements in the field.
  • Evaluated servicemembers performance regularly, providing constructive feedback that contributed to professional growth and development.
  • Developed strong leadership skills through training and mentorship under junior and field-grade officers, resulting in improved overall performance.
  • Identified opportunities for partnerships with other department of defense organizations that created unity benefiting both organizations.
  • Organized and led training sessions for staff members on various topics, enhancing servicemembers skill sets and knowledge base.
  • Completed Cadet Summer Training at Fort Knox, KY in summer of 2023.
  • Department of defense certified in Control of Unclassified Information as well as Cyber Awareness.

Officer Candidate

United States Army Reserve
10.2022 - 02.2024

Simultaneous Member Program

  • My primary responsibilities included mentoring newer officer candidates, observing First Lieutenant's as well as learning their responsibilities, and assisting enlisted servicemembers with manual tasks.
  • Frequent participation in meetings with other units as well as unit commanders to discuss servicemembers readiness and future training opportunities.
  • Trained junior officer candidates on United States Army doctrine as well as roles and responsibilities such as, time management and servant leadership as an Army Cadets, simultaneous member, and university students.
  • Participated in mandatory group trainings during drill weekends including: diversity, equity, and inclusion briefs, sexual assault and harassment prevention briefs, VA benefits briefs, and suicide prevention briefs.

Officer Candidate

United States Army Reserve
07.2020 - 10.2022

465th Transportation Company

  • My primary duties were to shadow junior officers in order to learn the primary responsibilities of the logistics command.
  • Engaged in mentorship from junior and field-grade officers as well as senior non-commissioned officers during drill weekends and field trainings.
  • Optimized resource allocation by analyzing data and identifying areas of improvement, reducing costs and increasing operational efficiency.
  • Maintained high levels of physical fitness and mental sharpness through regular training exercises, contributing to overall readiness for duty.

Security Supervisor

CATCH Inc.
08.2021 - 12.2022
  • Conducted regular patrols of facility to detect and deter security threats.
  • Recorded incident reports with detailed accounts of occurrences.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
  • Oversaw team of security officers and managed scheduling and performance evaluations.

Food and Beverage Supervisor

Saloon Restaurant
08.2022 - 06.2024
  • Developed strong relationships with vendors to negotiate favorable pricing terms, resulting in reduced food costs without sacrificing quality.
  • Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
  • Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
  • Optimized inventory control with regular audits, reducing waste, and effectively managing stock levels for optimal freshness.

Paper Courier

The Philadelphia Inquirer
10.2020 - 10.2021
  • Provided excellent customer service, addressing client concerns promptly and professionally.
  • Streamlined the pickup and drop-off process with efficient scheduling and time management skills.
  • Developed strong relationships with clients, resulting in increased customer satisfaction and loyalty.
  • Prioritized the needs of customers above all else, consistently going above-and-beyond expectations when delivering documents.
  • Demonstrated flexibility in adapting to changing schedules or unexpected delays without compromising service quality.

Education

Bachelor of Arts - Psychology

Temple University
Philadelphia, PA
05.2025

Skills

  • Innovation and Creativity
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Data Verification
  • Money Handling
  • Relationship Building
  • Multitasking Abilities
  • Reliability
  • Active Listening

Timeline

Officer Candidate

United States Army Reserve
10.2022 - 02.2024

Food and Beverage Supervisor

Saloon Restaurant
08.2022 - 06.2024

Security Supervisor

CATCH Inc.
08.2021 - 12.2022

Paper Courier

The Philadelphia Inquirer
10.2020 - 10.2021

Officer Candidate

United Sates Army
07.2020 - Current

Officer Candidate

United States Army Reserve
07.2020 - 10.2022

Bachelor of Arts - Psychology

Temple University
James Ciampaglia