Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Cieslak

Dearborn

Summary

Experienced in performing thorough pre-trip inspections of delivery vehicles and ensuring compliance with company guidelines. Successfully managed the delivery of goods while maintaining adherence to traffic regulations and safety protocols. Demonstrated conflict resolution skills by professionally handling customer service complaints and fostering trust with clients. Proficient in route navigation using GPS systems, enhancing delivery efficiency and accuracy.

Punctual Delivery Driver offering several years of experience distributing products, documents and packages to customers. Versed in safely loading and unloading parcels, completing logs, and collecting appropriate payments. Familiar with GPS system operations paired with outstanding driving record.

Overview

36
36
years of professional experience

Work History

UPS Delivery Driver

UPS
Detroit
09.1989 - 06.2025
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Navigated routes with relevant map programs and GPS systems.
  • Conducted pre-inspections to keep trucks reliable and well-maintained.

Education

Business Administration

Eastern Michigan University
Ypsilanti, MI

Skills

  • Vehicle inspection
  • Route navigation
  • Delivery tracking
  • Customer service
  • Weather adaptability
  • Conflict resolution
  • Time management
  • Problem solving
  • Attention to detail

Timeline

UPS Delivery Driver

UPS
09.1989 - 06.2025

Business Administration

Eastern Michigan University
James Cieslak