JAMES CLARK
CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to help team achieve company goals.
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories.
Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Successful sales professional successful expanding territories with tenacious and focused mentality. Skilled negotiator and complex problem-solver with solid record of success. Proficient in SalesForce CRM.
Overview
5
5
years of professional experience
Work History
Admissions Liaison (Admissions Development Rep)
Alsana: An Eating Recovery Community
Thousand Oaks, CA
12.2020 - 05.2022
- Manage inbound lead volume
- First point of contact and case management for potential clients
- Re-engagement efforts to database leads to foster movement in admissions process
- Opportunity Development: work within database of potential clients and in reception of marketing qualified leads to accomplish following goals
- Create inquiry in salesforce for Admissions Counselor to follow up on and initiate
- Manage marketing engagement platforms: online chat services and Web to Lead follow up and engagement.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Met aggressive targets goals
Loss Recovery Specialist
Westlake Financial Services
Agoura Hills, CA
08.2019 - 12.2020
- Manage accounts in assigned queue
- Initiate effective outbound calls and receive inbound calls
- Am Responsible for collecting on designated queue and or assist peers
- Analyze account history for errors; follow up until remedied
- Provide account updates and new leads on vehicles out for repossession
- Processed payments and/or arranging payment solutions for customers
- Negotiate to collect balance in full
- Handle 100+ outbound and inbound calls daily with goal of collecting owed debt.
Sales Associate
Lacoste Outlet
Camarillo, CA
12.2018 - 08.2019
- Respond to questions, give and advice on style and sizing
- Prioritizing with costumers' questions and concerns
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
- Trained and developed new sales team associates in products, selling techniques and company procedures
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Account Executive
Chosen Payments
Camarillo, CA
01.2019 - 03.2019
- Contact high quality leads
- Handle high outbound call volume activity, 100 + calls per day
- Email potential clients with questions or concerns
- Generate new clients
- Sales presentations to prospective clients via phone call or email
- Organizing and scheduling appointments with potential clients
- Identified client needs, built relationships and overcame objections to drive sales.
Gym Staff Member
Humboldt State University
Arcata, CA
01.2018 - 05.2018
- Enforced rules and held customers accountable for not following gym regulations.
- Sold memberships and personal training sessions to new customers.
- Posted information on gym hours and upcoming events, maintaining consistent communication with patrons.
- Serviced complex equipment quickly to minimize wait times for specific machines.
Rec Staff Member
Humboldt State University Recreational Center
Arcata, CA
01.2017 - 05.2018
- Recreational sports head referee.
- Provided clear instruction to activity and program participants to deliver fun and safety.
- Supervised activities to address behavioral issues and promote fun, safety and inclusivity.
- Kept athletic and games equipment and facilities organized and maintained.
- Trained staff members on conducting events and following safety procedures.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
MBA - Finance
Grand Canyon University
Phoenix, AZ11.2023
Bachelor of Science - Business Administration
Humboldt State University
Arcata, CA06.2018
Skills
- Effective and efficient at time management and work prioritization
- Strong verbal and written communication skills
- Ability to excel in fast-paced, competitive environments
- Adaptable to change work and business environments
- Proficient in Google Drive, Calendars, and Mail
- Proficient in
- Microsoft Office (Word, Outlook, Excel, PowerPoint)
- Ability to give and prepare presentations and speeches
- Ability to navigate Daybreak and HubSpot consumer servicing systems
- Quality Assurance
- Data Entry
Timeline
Admissions Liaison (Admissions Development Rep)
Alsana: An Eating Recovery Community
12.2020 - 05.2022
Loss Recovery Specialist
Westlake Financial Services
08.2019 - 12.2020
Account Executive
Chosen Payments
01.2019 - 03.2019
Sales Associate
Lacoste Outlet
12.2018 - 08.2019
Gym Staff Member
Humboldt State University
01.2018 - 05.2018
Rec Staff Member
Humboldt State University Recreational Center
01.2017 - 05.2018
MBA - Finance
Grand Canyon University
Bachelor of Science - Business Administration
Humboldt State University
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